IBM 2002 Annual Report Download - page 109

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107international business machines corporation and Subsidiary Companies
IBM Stockholder Services
Stockholders with questions about their accounts should contact:
EquiServe Trust Company, N.A.
P.O. Box 43072
Providence, Rhode Island 02940-3072
(888) IBM-6700
Investors residing outside the United States, Canada and Puerto
Rico should call (781) 575-2727.
Stockholders can also reach EquiServe Trust Company, N.A. via
Hearing-impaired stockholders with access to a telecommunications
device (TDD) can communicate directly with EquiServe Trust
Company, N.A., by calling (800) 490-1493. Stockholders residing
outside the United States, Canada and Puerto Rico should
call (781) 575-2694.
IBM on the Internet
Topics featured in this Annual Report can be found via the
IBM home page on the Internet (www.ibm.com).
Financial results, news on IBM products, services and other
activities can also be found via that address. Stockholders of
record can receive online account information and answers to
frequently asked questions regarding stockholder accounts via
the internet (www.ibm.com/investor).
Stockholders of record can also consent to receive future IBM
Annual Reports and Proxy Statements online through the
Internet at this site.
IBM files reports with the Securities and Exchange Commission
(SEC), including annual reports on Form 10-K, quarterly reports
on Form 10-Q, current reports on Form 8-K and any other filings
required by the SEC.
IBM’s website (www.ibm.com) contains a significant
amount of information about IBM, including our annual report
on Form 10-K, quarterly reports on Form 10-Q, current reports
on Form 8-K, and all amendments to those reports as soon as
reasonably practicable after such material is electronically filed with
or furnished to the SEC (http://www.ibm.com/investor/). These
materials are available free of charge on or through our website.
The public may read and copy any materials we file with the SEC
at the SEC’s Public Reference Room at 450 Fifth Street, NW,
Washington, DC 20549. The public may obtain information on
the operation of the Public Reference Room by calling the SEC
at 1-800-SEC-0330. The SEC maintains an Internet site
(http://www.sec.gov) that contains reports, proxy and information
statements, and other information regarding issuers that file
electronically with the SEC.
IBM Investor Services Program
The Investor Services Program brochure outlines a number of services
provided for IBM stockholders and potential IBM investors, includ-
ing the reinvestment of dividends, direct purchase and the deposit
of IBM stock certificates for safekeeping. Call (888) 421-8860 for a
copy of the brochure. Investors residing outside the United States,
Canada and Puerto Rico should call (781) 575-2727.
Investors with other requests may write to:
IBM Corporation
Stockholder Relations
New Orchard Road
Armonk, New York 10504
IBM Stock
IBM common stock is listed on the New York Stock Exchange and
on other exchanges in the United States and around the world.
Annual Meeting
The IBM Annual Meeting of Stockholders will be held on Tuesday,
April 29, 2003, at 10 a.m. at the Kansas City Convention Center,
201 West 14th Street, Kansas City, Missouri.
Stockholder Communications
Stockholders in the United States and Canada can get quarterly
financial results, listen to a summary of the Annual Meeting
remarks and hear voting results from the meeting by calling
(800) IBM-7800. Callers can also request printed copies of the
information via mail or fax. Stockholders residing outside the
United States, Canada and Puerto Rico should call (402) 573-9861.
Literature for IBM Stockholders
The following literature on IBM is available without charge from:
EquiServe Trust Company, N.A.
P.O. Box 43072
Providence, Rhode Island 02940-3072
(888) IBM-6700
Investors residing outside the United States, Canada and Puerto
Rico should call (781) 575-2727.
The Form 10-K Annual Report and Form 10-Q Quarterly Reports
to the SEC provide additional information on IBM’s business. The
10-K report is released in March; 10-Q reports are released in May,
August and November.
An audio cassette recording of the 2002 Annual Report will be
available for sight-impaired stockholders in June.
“A Blueprint, IBM Corporate Citizenship” reports on IBM’s
community relations programs around the world and IBM’s
commitment to education.
“IBM Environment and Well-Being: Progress Report” reports on
IBM’s health and safety, environmental and energy programs.
“Valuing Diversity: An Ongoing Commitment” communicates to the
company’s entire community of employees, customers, stockholders,
vendors, suppliers, business partners and employment applicants the
importance IBM places on the diversity of the company’s workplace
and marketplace.
General Information
For answers to general questions about IBM from within
the continental United States, call (800) IBM-4YOU.
From outside the United States, call (404) 238-1234.
Corporate Offices
International Business Machines Corporation
New Orchard Road
Armonk, New York 10504
(914) 499-1900
The IBM Annual Report is printed on recycled paper and is recyclable.
DB2, e-business on demand, eServer, IBM, iSeries, Selectric, System/360,
ThinkVantage, WebSphere, xSeries and zSeries are trademarks of International
Business Machines Corporation or its wholly owned subsidiaries. Intel is a trademark
of Intel Corporation. Linux is a trademark of Linus Torvalds. Lotus is a trademark
of Lotus Development Corporation. Tivoli is a trademark of Tivoli Systems, Inc.
Microsoft is a trademark of Microsoft Corporation. UNIX is a registered trademark
of The Open Group in the United States and other countries. Other company,
product and service names may be trademarks or service marks of others.
Printed in U.S. G507-0501-08
Stockholder Information