Xerox 2004 Annual Report Download - page 8

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Please find page 8 of the 2004 Xerox annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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6
Keep it
With a system of 60 public libraries serving 2.6 million
residents, librarians at the Brooklyn Public Library
were spending an overwhelming amount of time –
at a cost of about $1.6 million a year – helping patrons
with administrative tasks like reserving one of the
850 Internet-accessible computers and loading paper
in printers provided for free. There had to be a simpler,
more efficient way to manage these activities. And,
that’s where Xerox came in. Xerox Global Services
developed a “paperless” system for library patrons
to connect with BPL’s libraries and extensive online
resources. In partnership with several technology
providers, Xerox created the Access Brooklyn Card
(ABC) – a “smart” library card that can be used to
reserve computers, pay for printing
and copying, check out books and
pay library fees – all through kiosks
set up throughout the libraries.
Simple
“ABC has proven to be a
simpler way for library
users to do business with us.
Staff now spend more time
helping children and adults
find what they need. And
the improved collection
of library fines plus fees for
printer use help offset the
costs of this technology
upgrade. It’s become an easy,
efficient investment that
is reaping rewards for our
patrons and our people.”
Ginnie Cooper, director,
Brooklyn Public Library
“ABC has proven to be a
simpler way for library
users to do business with us.
Staff now spend more time
helping children and adults
find what they need. And
the improved collection
of library fines plus fees for
printer use help offset the
costs of this technology
upgrade. It’s become an easy,
efficient investment that
is reaping rewards for our
patrons and our people.”
Ginnie Cooper, director,
Brooklyn Public Library
Brooklyn Public Library