Shaw 2009 Annual Report Download - page 7

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The foundation of our service delivery system includes our dedicated employee base and our
technologically advanced broadband network. Our commitment to customer service along with the
personal dedication of our over 10,000 employees will continue to be a strong competitive
advantage. We will maintain capital investment to drive business growth and improvements
including implementation of new technologies to provide our customers with unprecedented
choice and leading edge products.
We plan to continue to actively engage regulators and governments to ensure that we can provide the
products and services to our customers at the best possible cost. Regulatory simplicity and
efficiency will prevail if we all continue to put the Canadian consumer first.
We believe the scope of our operations, the depth of our financial resources, and the commitment of
our employees will allow us to capitalize on opportunities as the entertainment, broadcasting and
communication industry evolves and to generate solid returns for our shareholders. We thank you,
our fellow shareholders in Shaw Communications Inc., for your continued confidence and support.
[Signed] [Signed]
JR Shaw Jim Shaw
Executive Chair Chief Executive Officer and Vice Chair
1
See definitions under key performance drivers in Management’s Discussion and Analysis
3
Shaw Communications Inc.
REPORT TO SHAREHOLDERS
August 31, 2009