Singapore Airlines 2003 Annual Report Download - page 58

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Staff Strength and Productivity
In 2002-03, the Company’s average staff strength was 14,418, an increase of 213 over the previous year. The
distribution of employee strength by category and location is as follows:
2002-03 2001-02 % Change
(Restated)
Category
Senior staff (administrative and higher ranking officers) 1,451 1,332 + 8.9
Technical crew 1,832 1,711 + 7.1
Cabin crew 6,768 6,721 + 0.7
Other ground staff 4,367 4,441 – 1.7
14,418 14,205 + 1.5
Location
Singapore 11,805 11,577 + 2.0
West Asia and Africa 284 313 – 9.3
Rest of Asia 1,133 1,135 – 0.2
Europe 529 522 + 1.3
South West Pacific 386 382 + 1.0
Americas 281 276 + 1.8
14,418 14,205 + 1.5
The Company’s staff productivity, measured by the average of changes in seat capacity produced, passenger load
carried, revenue earned, and value added per employee, increased 4.0 per cent over 2001-02 as shown below:
2002-03 2001-02 % Change
(Restated)
Seat capacity per employee (seat-km) R1 6,905,667 6,656,705 + 3.7
Passenger load carried per employee (tonne-km) R1 495,617 471,300 + 5.2
Revenue per employee ($) 558,122 523,759 + 6.6
Value added per employee ($) 191,566 190,891 + 0.4
Average productivity increase/decrease + 4.0
R1 Based on average staff strength of passenger operations. Passenger load includes excess baggage carried.
In 2002-03, average staff strength of subsidiary companies was 15,825, up 608. Head count increased in SIAEC Group
(+331), SATS Group (+100) and Singapore Airlines Cargo (+66).
The Group’s staff strength rose by 821 to 30,243 employees. A breakdown is as follows:
2002-03 2001-02 % Change
SIA Passenger Airline Company 14,418 14,205 + 1.5
SATS Group 9,327 9,227 + 1.1
SIA Engineering Group 4,624 4,293 + 7.7
Singapore Airlines Cargo 698 632 + 10.4
SilkAir 560 516 + 8.5
Others 616 549 + 12.2
30,243 29,422 + 2.8
Group revenue per employee was $347,684, up 9.0 per cent, while value added increased to $144,397.
56 SIA Annual Report 02/03
Financial Review