Xerox 2009 Annual Report Download - page 17

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15Xerox 2009 Annual Report
Right Business Model
Our commitment to our customers starts before technology is
discussed and extends long after a solution is installed. It includes
sharing resources, strategies and tools that will help our customers
grow their businesses with digital printing.
• ProfitAccelerator®: This robust set of tools and programs designed
to maximize our customers’ investment in digital printing equipment
expanded in 2009 and now includes more than 100 tools. It brings
together Xerox’s unparalleled experience and expertise, world-class
resources and industry-leading support.
• Business Development Services: In direct response to customer
demand, this initiative continues to provide both training and
professional services to help print providers increase page volume
and revenue.
Right Workflow
Our FreeFlow® digital workflow is a collection of software technology
solutions that our customers can use to improve all aspects of their
processes, from content creation and management to production and
fulfillment. Our digital technology, combined with total document
solutions and services that enable personalization and printing on
demand, delivers value that improves our customers’ business results.
In 2009 we launched FreeFlow Process Manager® 8.0, which continues
to further enhance our software solutions to drive productivity and
accelerate time from job submission to print.
Through our industry-leading FreeFlow Digital Workflow collection and
FreeFlow Print Server, we deliver three primary values to our customers,
the ability to Connect, Control, and Enable. Our solutions:
• Connect our customers to their customers 24/7, enabling them to be
open for business around the clock.
• Control our customers’ costs, environmental impacts and security.
Automated workflows provide extensive productivity gains and greatly
increase document integrity by eliminating manual processes.
• Enable new applications and new revenue streams such as photo
books, secure event tickets and packaging.
• WorkCentre 7425/7428/7435: This A3 workgroup color MFP
platform utilizes HiQ LED technology and targets the sweet spot of
the color market with speeds up to 35 ppm color and black-and-white.
This series uses Xerox’s Emulsion Aggregation (“EA”) High-Gloss
Toner, which allows for sharper 1200 x 2400 dpi image quality, and
is extremely energy efficient – using less than 2 watts in sleep mode.
• Channel Managed Print Services: A suite of managed print service
programs that helps channel partners manage their customers’
printing infrastructure and reduce costs. Xerox’s program is the first to
offer channel partners the ability to manage their customers’ entire
fleet of printers and multifunction printers, no matter what the brand.
• Enterprise Print Services: A managed print services solution
offering to help companies better manage documents across
their global print infrastructure – from the office to the in-house
print center to the virtual workplace.
Production
We provide high-end digital monochrome and color systems
designed for customers in the graphic communications industry
and for large enterprises. These high-end devices enable digital
on-demand printing, digital full-color printing and enterprise printing.
We are the only manufacturer in the market that offers a complete
family of cut-sheet monochrome production systems from 65 to
288 ppm, color production systems from 40 to 110 ppm and a
complete line of continuous feed printers from 250 to 1,300 ppm.
In addition, we offer a variety of pre-press and post-press options
and the industry’s broadest set of workflow software.
We continue to strengthen our leadership position in cut-sheet mono-
chrome and color and expand our reach and share into continuous-
feed monochrome and color building on the power of digital printing.
Our digital production printing strategy complements the traditional
offset market and continues to transform our industry. We are enabling
print providers in graphic communications, service bureaus and large
enterprises to profit and grow by meeting their customers’ specific
business needs with just-in-time, one-to-one and e-based services –
rather than simply manufacturing a printed piece. Having the right
business modelSM, the right workflowSM and the right technologySM are
fundamental to this transformation.
In 2009, we continued to build on our unmatched product breadth,
world-class market and business development tools and integrated
end-to-end applications.