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UPS 2012 ANNUAL REPORT
03
in these sectors enables UPS to interact with a broad
range of companies.
Through these interactions we better understand that
consumers want a choice of delivery options, delivery
dates and timely updates that are communicated
clearly, as well as hassle-free returns. We also
recognize that healthcare customers have serious
concerns regarding increased regulatory compliance,
legislative changes and product protection. In addition,
high-tech executives have told us they anticipate export
growth over the next two years and see trade agree-
ments and the growing middle-classes driving demand
for their products. We envision a future where UPS
will thrive as we align our strategy to address these
developing market dynamics.
38.7
12.4
10.9
53.6
21.8
2008
$3.6
2009
$0.6 2010
$0.8
2011
$2.7
IN BILLIONS OF DOLLARS
SHARE REPURCHASE EXPENDITURES
2012
$1.6
IN MILLIONS
NUMBER OF SHARES REPURCHASED
2013*
$4.0
*PROJECTED
DOLLARS PER SHARE % YOY GROWTH
DIVIDENDS DECLARED
2.28
2.08
1.88
1.80
1.80
2008
7.1% 2010
4.4%
10.6%
2011
9.6%
2012
2.48
8.8%
2013*
*PROJECTED