UPS 2012 Annual Report Download - page 3

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In 2012, UPS once again succeeded in a year filled with challenges. Despite the economic paralysis created by the
European debt crisis and the fiscal cliff in the U.S., UPS generated record adjusted earnings per share. The results prove
the value of our global integrated network, innovative technology and broad portfolio of capabilities, all backed by a
solid economic foundation. These attributes allow UPS to shrink the globe for our customers, enabling their supply chains.
The UPS vision is guided by four transformative strategies:
Deploying technology-enabled operations
Providing unique and industry-specific customer solutions
Expanding our global network
Serving the needs of end consumers around the world
In the pages that follow, you’ll see examples of these strategies in action. The UPS vision delivered another year
of industry-leading adjusted operating margins and adjusted return on invested capital.