Pizza Hut 2000 Annual Report Download - page 18

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Carried away by
Mother’s Day is traditionally the busiest day
of the year for KFC restaurants. That
day last year, KFC RGM Olimpia Rosas knew
almost half the entire town of Berwyn, Ill.
would be showing up at her KFC restaurant
for a chicken dinner. So Olimpia arrived
extra early to fire up the cookers and get
a jump on the day. That’s typical Olimpia,
pictured here with some of her biggest
fans, her customers! She’s maniacal about
making sure they aren’t disappointed. For
Olimpia, taking care of customers and her
team is an uplifting experience.