Pizza Hut 2000 Annual Report Download - page 16

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The Insider pizza,
with its six-cheese
blend, was one of
the speciality pizzas
that drove Pizza
Hut’s same store
sales growth – up 1%
during 2000 – on top
of record-setting
9% growth.
Pizza Hut “To those who said Pizza Hut could never
top 1999’s extraordinary growth, we say: We can. We did. After
our record-setting 9% same store sales growth in 1999, this year
Pizza Hut added an additional 1% same store sales growth. And
we did it without sacrificing profitability. In fact, restaurant margins
increased more than a full percentage point.
“How did we drive our third straight year of sales growth and
bolster our category-leading market share? By focusing on three
things: Great people, processes and products.
“Success in our business begins by putting people capability first.
That’s why we train, recognize and reward our people at every oppor-
tunity. In 2000, that led to the lowest
turnover rate in Pizza Hut’s history
in one of the toughest labor
markets ever.