Pitney Bowes 2008 Annual Report Download - page 7

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05
“Today more than
ever, building long-
term shareholder
value requires being
not only innovative
but also vigilant,
disciplined
and accountable.”
a top-notch team of scientists and strategists, we take our for-
ward-thinking approach to every organizational level and every
employee. We engage employees through a variety of mechanisms
such as the use of social networks for sharing ideas about new
offerings, new markets and new ways to deliver customer value.
In the uncharted territory of today’s turbulent markets, smart
and secure are good watchwords for corporate strategy as well
as technology. For us, they apply to everything from product mix
to the R&D process, from fi nancial controls to employee safety,
and from service levels to corporate citizenship.
We remain committed to the highest standards of corporate
governance and business practice. Today more than ever, building
long-term shareholder value requires being not only innovative
but also vigilant, disciplined and accountable. The commitment
by the board of directors and the senior leadership team to good
governance shows in our seamless and successful executive transi-
tions. This year we faced a momentous change with the retirement
of Executive Chairman Michael J. Critelli after a distinguished
career at this great company. Through 29 years with Pitney Bowes,
including a decade as chairman and chief executive offi cer, Mike
symbolized everything that is best in our heritage, our culture and
our relentless drive to 21st-century market leadership. We wish
him every success as he turns his energy to other worthy causes.
We have a robust organization with the resourcefulness to
succeed in diffi cult times while laying the groundwork for further
success and growth. I am honored to lead Pitney Bowes at this
exciting point in our history. Above all, I am deeply grateful for the
insights, dedication and enthusiasm of our 35,000 employees world-
wide. Their commitment to customers is the single greatest force
helping to keep our company smart and secure year after year.
Murray D. Martin
Chairman, President and
Chief Executive Offi cer