Pitney Bowes 2008 Annual Report Download - page 22

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3
PITNEY BOWES INC.
PART I
ITEM 1. – BUSINESS
General
Pitney Bowes Inc. was incorporated in the state of Delaware on April 23, 1920, as the Pitney Bowes Postage Meter Company. Today,
Pitney Bowes Inc. is the largest provider of mail processing equipment and integrated mail solutions in the world. In the report, the
terms “we,” “us,” “our,” or “Company” are used to refer collectively to Pitney Bowes Inc. and its subsidiaries.
We offer a full suite of equipment, supplies, software and services for end-to-end mailstream solutions which enable our customers to
optimize the flow of physical and electronic mail, documents and packages across their operations.
We operate in two business groups: Mailstream Solutions and Mailstream Services. We operate both inside and outside the United
States. See Note 18 to the Consolidated Financial Statements for financial information concerning revenue, earnings before interest
and taxes (EBIT) and identifiable assets, by reportable segment and geographic area.
For more information about us, our products, services and solutions, visit www.pb.com. Also, our annual reports on Form 10-K,
quarterly reports on Form 10-Q, current reports on Form 8-K and any amendments or exhibits to those reports will be made available,
free of charge through our Investor Relations section of our website at www.pb.com/investorrelations, as soon as reasonably
practicable after such reports are electronically filed with, or furnished to, the Commission. The information found on our website is
not part of this or any other report we file with or furnish to the Commission.
Business Segments
We conduct our business activities in seven business segments within the Mailstream Solutions and Mailstream Services business
groups. The principal products and services of each of our business segments are as follows:
Mailstream Solutions:
U.S. Mailing: Includes the U.S. revenue and related expenses from the sale, rental and financing of our mail finishing, mail
creation, shipping equipment and software; supplies, support and other professional services; and payment solutions.
International Mailing: Includes the non-U.S. revenue and related expenses from the sale, rental and financing of our mail
finishing, mail creation, shipping equipment and software; supplies, support and other professional services; and payment
solutions.
Production Mail: Includes the worldwide revenue and related expenses from the sale, financing, support and other
professional services of our high-speed, production mail systems and sorting equipment.
Software: Includes the worldwide revenue and related expenses from the sale and support services of non-equipment-based
mailing and customer communication and location intelligence software.
Mailstream Services:
Management Services: Includes worldwide facilities management services; secure mail services; reprographic, document
management services; and litigation support and eDiscovery services.
Mail Services: Includes presort mail services and cross-border mail services.
Marketing Services: Includes direct marketing services for targeted customers; web-tools for the customization of promotional
mail and marketing collateral; and other marketing consulting services.
Support Services
We maintain extensive field service organizations to provide servicing for customers’ equipment, usually in the form of annual
maintenance contracts.