Delta Airlines 2013 Annual Report Download - page 4

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Table of Contents
Page
Forward-Looking Statements 1
PART I
ITEM 1. BUSINESS 2
General 2
Fuel 4
Frequent Flyer Program 5
Other Businesses 5
Distribution and Expanded Product Offerings 5
Competition 6
Regulatory Matters 7
Employee Matters 10
Executive Officers of the Registrant 11
Additional Information 11
ITEM 1A. RISK FACTORS 12
Risk Factors Relating to Delta 12
Risk Factors Relating to the Airline Industry 17
ITEM 1B. UNRESOLVED STAFF COMMENTS 19
ITEM 2. PROPERTIES 20
Flight Equipment 20
Ground Facilities 21
ITEM 3. LEGAL PROCEEDINGS 22
ITEM 4. MINE SAFTEY DISCLOSURES 22
PART II
ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY, RELATED STOCKHOLDER
MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES 23
ITEM 6. SELECTED FINANCIAL DATA 25
ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
RESULTS OF OPERATION 27
Financial Highlights - 201 3 Compared to 2012 27
Company Initiatives 27
Results of Operations - 201 3 Compared to 2012 31
Results of Operations - 20 12 Compared to 2011 34
Non-Operating Results 37
Income Taxes 37
Financial Condition and Liquidity 38
Contractual Obligations 40
Critical Accounting Policies and Estimates 41
Supplemental Information 45
Glossary of Defined Terms 46