DIRECTV 2003 Annual Report Download - page 2

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DIRECTV U.S.
(100% owned by The DIRECTV Group, Inc.)
• Largest digital multi-channel service provider in the U.S.
with 12.2 million customers as of year-end 2003
• Increased revenues 19% to $7.7 billion and operating
profit before depreciation and amortization improved
59% to $970 million in 2003
• Increased owned and operated customer base
approximately 13% by adding approximately 1.2 million
net new owned and operated customers in 2003
- Added over 3 million gross owned and operated sub-
scribers in 2003, an all-time record for a single year
• Generates the highest average monthly video revenue
in the U.S. multi-channel entertainment industry with
$63.90 per customer in 2003, an increase of 7% over
2002
• Broadcasts all of the local channels in 64 top markets,
representing 72% of U.S. television households as of
year-end 2003
- Expects to expand local channel coverage to at least
130 top markets representing 92% of U.S. television
households during 2004
• Ranked “#1 in Customer Satisfaction Among Satellite
and Cable TV Subscribers Two Years in a Row” by J.D.
Power and Associates
• Distributes over 850 digital video and audio channels,
expanding significantly with the expected successful
launch of the DIRECTV 7S satellite in 2004
DIRECTV Latin America
(86% owned by The DIRECTV Group, Inc.)
• A leading digital multi-channel service provider in Latin
America with 1.5 million customers in 28 countries as of year-
end 2003
• Emerged from Chapter 11 bankruptcy process in February 2004
as a more competitive and financially stronger company
Mexico
279K
Total = 1.5M
Venezuela
262K
Puerto Rico
162K
All Other
127K
Brazil
412K
Argentina
257K
1.5%
2.0%
1.0% 20032002200120001999
1.6%
1.7% 1.8%
1.6%
1.5%
()
1999 2000 2001 2002 2003
7.7M
9.1M
10.3M
11.2M
12.2M
1999 2000 2001 2002 2003
$55.80
$57.70 $58.70
$59.80
$63.90
The DIRECTV Group, Inc.
Other Businesses
PanAmSat
(80% owned by The DIRECTV Group, Inc.)
• Leading global provider of commercial satellite-based video and data broadcast
services with a fleet of 25 in-orbit satellites reaching 98% of the world’s population
Hughes Network Systems
(100% owned by The DIRECTV Group, Inc.)
• Global satellite-based broadband leader with its DIRECWAY®products and services
serving both enterprises and consumers
- Developing SPACEWAY®, a more advanced satellite broadband communications
platform, with service expected to begin in 2005
• A leading manufacturer of DIRECTV®receiving equipment—shipped 3.6 million
units in 2003 and 14 million units cumulatively
DIRECTV U.S. Cumulative Subscribers
(Total Platform)
DIRECTV U.S. Average Monthly
Revenue per Customer (ARPU)
(Owned and Operated Subscribers)
DIRECTV U.S. Monthly Customer Churn
(Owned and Operated Subscribers)
DIRECTV Latin America Subscribers by Country
As of Year-end 2003
THEDIRECTVGROUP