Singapore Airlines 2012 Annual Report Download - page 51

049ANNUAL REPORT 2011/2012
Corporate Governance Report
For the period 1 April 2011 to 31 March 2012
Communication with Shareholders (Principles 14 and 15)
Singapore Airlines believes in timely and consistent disclosure of pertinent information to enable a transparent assessment
of the Company’s value. It values dialogue with shareholders, and holds analyst and media briefings when announcing half-
yearly and year-end results. Full transcripts of the proceedings are made available on SGXNET and our Company’s website at
www.singaporeair.com/investor.
Additionally, all financial results as well as price sensitive information are released in a timely manner through various media
which include press releases posted on the Company’s website, and disclosure via SGXNET. The Company’s website is an
important source of information for shareholders and the investment community. Quarterly results announcements, news
releases, presentation slides, transcripts for half-year and year-end results analyst and media briefings, monthly operating
statistics, annual reports, corporate data, shareholding information and information on shareholders’ meetings are available on
the Investor Relations website.
The Investor Relations Department meets with analysts and investors on a regular basis, through investor conferences and
roadshows, as well as ad-hoc meetings and teleconferences. Lines of contact such as the investor relations email and hotline
are also maintained for the investing community to reach out to the Company for queries.
The Company’s commitment to corporate transparency and investor relations approach was again recognised by the investing
community. In 2011, Singapore Airlines won the Best Investor Relations Gold Award for companies with $1 billion and above
in market capitalisation at the Singapore Corporate Awards 2011. In addition, the Company was recognised as the “Most
Transparent Company - Transport/Storage/Communication Category by the Securities Investors Association of Singapore (“SIAS”)
for the 10th time since the inception of the SIAS Investors’ Choice Award in 2000. The Company was also the winner of the
Golden Circle Award (an open category award for overall recognition in transparency excellence across all sectors) for the third
consecutive year.
The Board members always endeavour to attend shareholder meetings where shareholders are given the opportunity to
raise questions and clarify issues they may have relating to the resolutions to be passed, with the Board. The Chairmen of
the various Board Committees or members of the Board Committees standing in for them, as well as the external auditors,
would be present and available to address questions at these meetings. Minutes of shareholders’ meetings are available on
request by registered shareholders.
To enhance transparency in the voting process, the Company had, since financial year 2008-09, implemented full poll voting
for all the resolutions tabled at its shareholders’ meetings.
Banking Transaction Procedures
Lenders to SIA are to note that all bank transactions undertaken by any Group Company must be properly authorised, including the
opening of new bank accounts and any proposed credit facilities. Each Group Company has its own approval limits and procedures
for every banking transaction, having regard to the nature of the transaction concerned. These approval limits and procedures are
updated from time to time and are available on request. The bankers of each Group Company should always verify, in accordance
with the verification process set out in the applicable procedures, that the transaction is properly authorised.