Singapore Airlines 2012 Annual Report Download - page 37

Download and view the complete annual report

Please find page 37 of the 2012 Singapore Airlines annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 206

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206

035ANNUAL REPORT 2011/2012
Operating Review
SEPTEMBER
Korea Economic Daily & Korean
Consumer’s Forum
Brand of the Year 2011, International
Flights Category
•฀ Best฀Foreign฀airline
Business Traveller (UK) 2011
•฀ Best฀Asian฀Airline
•฀ Best฀Long฀Haul฀Airline
•฀ Best฀Business฀Class
•฀ Best฀Economy฀Class
•฀ Best฀Cabin฀Staff
Business Traveller (Asia Pacific) 2011
•฀ Best฀Airline฀(20th฀consecutive฀year)
•฀ Best฀Asia-Pacic฀Airline
•฀ Best฀First฀Class
•฀ Best฀Business฀Class
•฀ Best฀Economy฀Class
AUGUST
SmartTravelAsia.Com (Hong Kong)
Favourite Airline Poll Results, 2011
•฀ Best฀Airline฀Worldwide
•฀ Best฀Business฀Class
•฀ Best฀Cabin฀Service
Commonwealth Magazine (Taiwan)
Inaugural “Golden Service Awards”
•฀ Ranked฀Top฀under฀Airline฀category
JULY
Singapore Corporate Awards 2011
Organised by Business Times Singapore
•฀ Gold฀–฀Best฀Investor฀Relations฀award
AB Road (Japan)
Airline Ranking
•฀ Best฀Inight฀service฀(by฀Cabin฀Crew)
Aviation Week (USA)
Top Performing Airlines survey results
for 2010
•฀ SIA฀ranked฀rst฀in฀the฀Mainline฀
Carriers category
ExecutiveTravel Magazine (USA)
Executive Travel Leading Edge Awards
•฀ Top฀International฀Airline฀Overall
•฀ Top฀International฀Airline฀Customer฀service
•฀ Top฀International฀Airline฀First฀Class฀service
•฀ Top฀International฀Airline฀Business฀Class฀service
•฀ Best฀Flight฀experience฀to฀Asia
Travel & Leisure Magazine (USA)
•฀ World’s฀Best฀International฀Airline฀
(16th consecutive year)
JUNE
Skytrax World Airline Awards 2011 (UK)
•฀ Best฀Airline฀Asia
•฀ Best฀Airline฀Business฀Class
TravelAge West (USA)
2011 Wave Awards
•฀ Best฀Airline,฀International฀(5th consecutive year)
MAY
Business Traveller Middle East Award
•฀ Best฀Asian฀Airline฀Serving฀the฀Middle฀East฀
(10th consecutive year)
APRIL
Zoover.nl (Holland)
•฀ Best฀Carrier
Centurion Magazine Readers’ Choice 2010
(Magazine from American Express - Europe,
Middle East, Asia, Pacific)
•฀ Favourite฀airline฀in฀First฀and฀Business฀Class฀
and Overall Service
National Consumer Satisfaction Index
Survey (South Korea)
•฀ Best฀International฀Airline฀(14th consecutive year)
Clever Reisen (Germany)
•฀ Winner฀of฀category฀“Flying฀with฀the฀Family”
TTG China Travel Awards
•฀ Best฀Asian฀Airline฀serving฀China
MICE Magazine (China)
MICE Golden Chair 2010
•฀ Favourite฀Airline฀of฀the฀Year