U-Haul 2006 Annual Report Download - page 102

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Moving and Storage Operating Segment
Our Moving and Storage Operating Segment consists of the rental of trucks, trailers and self-storage spaces
primarily to the household mover as well as sales of moving supplies, towing accessories and propane. Operations
are conducted under the registered trade name U-Haul® throughout the United States and Canada.
With respect to our truck, trailer and self-storage rental business, we are focused on expanding our dealer network,
which provides added convenience for our customers and expanding the selection and availability of rental
equipment to satisfy the needs of our customers.
With respect to our retail sales, U-Haul has developed a number of specialty packing boxes, Mover’ s Wrap and
Smart Move tape. Mover’ s Wrap is a sticks-to-itself plastic stretch wrap used to bind, bundle, and fasten items when
moving or storing. Additionally, U-Haul has added a full line of Smart Move tape products. Smart Move tape is a
color coded packing tape that has the room printed right on it allowing customers to tape and label their belongings
in one quick step.
eMove is an online marketplace that connects consumers to over 2,880 independent sellers of Moving Help® as
well as 2,700 suppliers of Self-Storage services. Our network of customer-rated affiliates provides pack and load
help, cleaning help, self-storage and similar services, all over North America.
An individual or a company can connect to the eMove network by becoming an eMove Moving Help® Affiliate
or an eMove Storage Affiliate™. Moving Helpers assist customers with packing, loading, cleaning and unloading
their truck or storage unit. The Storage Affiliate program enables independent self-storage facilities to expand their
reach by connecting into a centralized 1-800 and internet reservation system, and for a fee receive an array of
services including web-based management software, Secured Online Affiliated Rentals (S.O.A.R®), co-branded
rental trucks, savings on insurance, credit card processing and more. Approximately 2,700 independent self-storage
facilities are now registered on the eMove network.
With over 69,000 unedited reviews of independent vendors, the marketplace has facilitated Moving Help® and
Self-Storage transactions all over North America. We believe that acting as an intermediary, with little added
investment, serves the customer in a cost effective manner. Our goal is to further utilize our web-based technology
platform to increase service to consumers and businesses in the moving and storage market.
Property and Casualty Insurance Operating Segment
RepWest provides loss adjusting and claims handling for U-Haul through regional offices across North America.
RepWest also underwrites components of the Safemove, Safetow and Safestor protection packages to U-Haul
customers. We continue to focus on increasing the penetration of these products. The business plan for RepWest
includes offering property and casualty products in other U-Haul related programs.
Life Insurance Operating Segment
Oxford provides life and health insurance products primarily to the senior market through the direct writing or
reinsuring of annuities, life insurance, and Medicare supplement policies. Additionally, Oxford administers the self-
insured employee health and dental plans for Arizona employees of the Company and provides insurance for the
employee group life and disability coverage.
SAC Holdings Operating Segment
SAC Holding Corporation and its subsidiaries, and SAC Holding II Corporation and its subsidiaries, collectively
referred to as “SAC Holdings”, own self-storage properties that are managed by U-Haul under property management
agreements and act as independent U-Haul rental equipment dealers. AMERCO, through its subsidiaries, has
contractual interests in certain SAC Holdings’ properties entitling AMERCO to potential future income based on the
financial performance of these properties. With respect to SAC Holding II, AMERCO is considered the primary
beneficiary of these contractual interests. Consequently, we include the results of SAC Holding II in the
consolidated financial statements of AMERCO, as required by FIN 46(R).
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