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57
MANAGEMENT'S DISCUSSION AND ANALYSIS
OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
reduction eÅorts, as well as the absence of charges that occurred in 2002 related to the discontinuance of paging
products.
For the full year 2003, the segment recorded net charges of $51 million related to reorganization of business
and other charges. These charges primarily consisted of: (i) $43 million in net charges related to employee
severance, mainly related to the planned exit of certain manufacturing activities in Flensburg, Germany, engineering
site optimizations, and segment-wide employee severance programs, partially oÅset by reversals of accruals no
longer needed, primarily related to the exit of the Harvard, Illinois facility, and (ii) $7 million in exit costs related
to the planned exit of certain manufacturing activities in Flensburg, Germany.
For the full year 2002, the segment recorded net charges of $301 million related to reorganization of business
and other charges. These charges primarily consisted of: (i) a $119 million net charge for Ñxed asset impairments,
primarily relating to implementation of a plan to close an engineering and distribution center in Harvard, Illinois,
(ii) a $125 million charge for the segment's share of a potentially uncollectible Ñnance receivable from Telsim, and
(iii) a $70 million net charge related to segment-wide employee severance costs.
Global Telecom Solutions Segment
The Global Telecom Solutions segment (""GTSS'') designs, manufactures, sells, installs, and services wireless
infrastructure communication systems, including hardware and software. GTSS provides end-to-end wireless
networks, including radio base stations, base site controllers, associated software and services, mobility soft
switching, application platforms and third-party switching for CDMA, GSM, iDEN» and UMTS. In 2004, GTSS's
net sales represented 17% of the Company's consolidated net sales, compared to 19% in 2003 and 20% in 2002.
Years Ended December 31 Percent Change
(Dollars in millions)
2004
2003 2002
2004Ì2003
2003Ì2002
Segment net sales $5,457 $4,417 $4,611 24% (4)%
Operating earnings (loss) 759 247 (621) 207% ***
*** Percent change not meaningful
Segment ResultsÌ2004 Compared to 2003
In 2004, the segment's net sales increased 24% to $5.5 billion, compared to $4.4 billion in 2003. The 24%
increase in net sales in 2004 was driven by an increase in spending by the segment's wireless service provider
customers and reÖects increased net sales in both the segment's mature and emerging markets. The segment
continues to increase its presence in emerging markets, which the segment believes are growing faster than the
industry as a whole. Net sales growth occurred in all technologies and in all regions. Sales into non-U.S. markets
increased in 2004 and represented approximately 66% of the segment's total net sales in 2004, compared to
approximately 63% in 2003. The segment's backlog was $1.9 billion at December 31, 2004, compared to
$1.6 billion at December 31, 2003.
The wireless infrastructure industry experienced signiÑcant growth in 2004 after three years of decline. The
segment believes that its 24% increase in net sales outpaced overall sales growth in the industry, and resulted in
increased market share for the segment in 2004.
The nature of the segment's business is long-term contracts with major operators that require sizeable
investments by its customers. In 2004, Ñve customersÌChina Mobile; China Unicom; KDDI, a service provider in
Japan; Nextel; and VerizonÌrepresented approximately 54% of the segment's net sales. The loss of one of these
major customers could have a signiÑcant impact on the segment's business and, because contracts are long-term,
could impact revenue and earnings over several quarters.
Nextel is the segment's largest customer, representing 17% of the segment's net sales in 2004, and we have
been the sole supplier of iDEN handsets and core network infrastructure equipment to Nextel for over ten years.
Nextel uses Motorola's proprietary iDEN technology to support its nationwide wireless service business. In
December 2004, Motorola announced that it reached an agreement with Nextel to extend the companies iDEN
infrastructure and iDEN subscriber supply agreements for a period from January 1, 2005 through December 31,
2007. Motorola also announced an agreement with Nextel for implementation of Next Generation Dispatch, a new
Internet Protocol-based call processing engine designed to replace the current call-processing system. In addition,
Motorola has developed a new 6:1 vocoder which will allow Nextel to increase capacity on its current system.