Aflac 2008 Annual Report Download - page 16

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Megumi Fukushima (left), a bank employee at the Hyakugo
Bank who sells Aflac policies and other products, enjoys making
a difference in the lives of her customers. She has worked
at this bank for more than 17 years, and specifically at
this Kikyogaoka branch in Japan’s Mie prefecture
for three years. Throughout an average day, she
interacts with anywhere from 30 to 50 customers
who seek her help in identifying financial solutions
that fit their individual needs. Once she establishes
what the customers’ needs are, she offers them the
products that provide solutions for their individual
situation. Among the products she offers throughout
the day are EVER, the Aflac’s medical product, and Cancer
Forte, Aflac’s cancer policy. Bank customer Sachiko Kita is a
Cancer Forte policyholder. She considers this product to be a very
valuable product to protect her family financially and to provide
peace of mind.
Aflac Incorporated Annual Report for 2008
12
“ When I think about what I like most about my job, it is finding out what each consumer needs and
then helping them find financial solutions. I am happy when I have the chance to communicate with
customers about what might be helpful to their situation. Many customers tend to be in a rush, but
Aflac policies are structured in a simple format that is easy to explain so we can make sure that
customers completely understand the products when they decide to take out a policy. I am grateful
that Aflac’s supporting materials assist in letting customers know the benefits of the products.”
–Megumi Fukushima, employee at the Hyakugo Bank