HSBC 2004 Annual Report Download - page 373

371
Enquiries (from shareholders) 361
Europe
competitive environment 17
economic background 62, 66
profit/(loss) 60
regulation and supervision 20
Equity shares 271
Exchange controls and other limitations affecting
security holders 7
Fair value and price verification control 168
Fees and commissions 30
Financial highlights 1
Financial instruments 299
fair value 349
Financing changes 312
Five-year comparison 3
Fixed assets
intangible 274
tangible 275
Foreign currency
Denomination losses in Argentina 348
UK/US GAAP differences 326
Funds under management 42
Gains on disposal of investments 38
Goodwill
impairment 119
UK/US GAAP differences 323, 342
Group Management Board 205
Health and safety 211
Hong Kong
competitive environment 18
currency notes in circulation 263
economic background 74, 77
profit/(loss) 73
regulation and supervision 21
HSBC Holdings plc
availability of information 362
balance sheet 240
funding 167
history and development 8
profit 260
Income from dealing in financial instruments 250
Intangible assets
UK/US GAAP differences 324, 342
Interest rate exposures 171
Internal control 209
Insurance and financial risk (management of) 172
International Financial Reporting Standards
(transition) 121
Investments 278
Investment securities
UK/US GAAP differences 326, 345
Investor relations 362
Joint ventures 272
Lease commitments 314
UK/US GAAP differences 322
Legal proceedings 25, (litigation) 313
Liabilities
analysis 298
other 283
provisions 283
subordinated 285
Liquidity and funding management 166
primary sources 166
Loans and advances
maturity and interest sensitivity 179
UK/US GAAP differences 327, 349
to banks 148, 263, 350,
to customers 140, 264, 350
Market risk management 167, 308
Memorandum items 306
Minority interests 288
Net interest income 27
average balance sheet 123
analysis of changes 131
simulation modelling 170
Nomination committee 207
North America
competitive environment 18
economic background 94, 100
profit/(loss) 93
regulation and supervision 22
Off-balance sheet arrangements 184
Other operating income 30
Operating expenses 33
Operational risk management 173
Organisational structure chart 365
Outlook 9
Own shares held
UK/US GAAP differences 326
Participating interests (other) 274
Pensions
for directors 228
UK/US GAAP differences 328, 333
Personal financial services
business highlights 47
performance in Europe 62, 67
performance in Hong Kong 74, 78
performance in Rest of Asia Pacific 85, 88
performance in North America 95, 100
performance in South America 110, 112
product offering 12
Principal activities and business review 191
Private Banking
business highlights 55
performance in Europe 65, 69
performance in Hong Kong 77, 79
performance in Rest of Asia Pacific 87, 89
performance in North America 99, 103
performance in South America 112, 113
product offering 15
Profit/(loss) excluding goodwill amortisation
by customer group 12,44-46, 70-72, 80-82, 90-
92, 105-107, 115-117
Profit/(loss) on ordinary activities before tax
after including 259
by geographical region 58
consolidated 237
UK/US GAAP differences 330
Property