Allstate 2011 Annual Report Download - page 125

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Pending, new and closed claims for Allstate Protection, for the years ended December 31, are summarized in the
following table.
Number of claims 2010 2009 2008
Auto
Pending, beginning of year 540,424 566,394 551,598
New 5,571,199 5,482,941 5,323,072
Total closed (5,621,164) (5,508,911) (5,308,276)
Pending, end of year 490,459 540,424 566,394
Homeowners
Pending, beginning of year 59,685 74,772 80,229
New 991,962 997,954 1,242,007
Total closed (1,000,616) (1,013,041) (1,247,464)
Pending, end of year 51,031 59,685 74,772
Other personal lines
Pending, beginning of year 36,537 41,001 39,951
New 282,137 278,978 301,363
Total closed (285,286) (283,442) (300,313)
Pending, end of year 33,388 36,537 41,001
Total Allstate Protection
Pending, beginning of year 636,646 682,167 671,778
New 6,845,298 6,759,873 6,866,442
Total closed (6,907,066) (6,805,394) (6,856,053)
Pending, end of year 574,878 636,646 682,167
We believe the net loss reserves for Allstate Protection exposures are appropriately established based on available
facts, technology, laws and regulations.
The following tables reflect the accident years to which the reestimates shown above are applicable for Allstate
brand, Encompass brand and Discontinued Lines and Coverages lines of business. Favorable reserve reestimates are
shown in parentheses.
2010 Prior year reserve reestimates
($ in millions) 2000 &
prior 2001 2002 2003 2004 2005 2006 2007 2008 2009 Total
Allstate brand $ 262 $ (1) $ (7) $ (18) $ (15) $ (51) $ (106) $ (86) $ (45) $ (114) $ (181)
Encompass brand 1 1126(6)(1)(10) (6)
Total Allstate Protection 263 (1) (6) (17) (13) (45) (106) (92) (46) (124) (187)
Discontinued Lines and
Coverages 28 —————————28
Total Property-Liability $ 291 $ (1) $ (6) $ (17) $ (13) $ (45) $ (106) $ (92) $ (46) $ (124) $ (159)
2009 Prior year reserve reestimates
($ in millions) 1999 &
prior 2000 2001 2002 2003 2004 2005 2006 2007 2008 Total
Allstate brand $ 247 $ 46 $ 58 $ 44 $ 37 $ 85 $ 74 $ (149) $ (151) $ (417) $ (126)
Encompass brand 31365108(7)(39)(10)
Total Allstate Protection 247 49 59 47 43 90 84 (141) (158) (456) (136)
Discontinued Lines and
Coverages 24 —————————24
Total Property-Liability $ 271 $ 49 $ 59 $ 47 $ 43 $ 90 $ 84 $ (141) $ (158) $ (456) $ (112)
45
MD&A