Pitney Bowes 2015 Annual Report Download - page 9

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5Pitney Bowes Annual Report 2015
Retailer Extends Reach Worldwide with
Pitney Bowes’ Ecommerce Platform
Even when a shopper is 8,000 miles from Neiman Marcus
Dallas flagship store, she still can count on the same exceptional
experience from this luxury retailer. Neiman Marcus, synonymous
with the finest merchandise and superior customer service,
reaches discriminating shoppers across the globe through our
BorderfreeTM Retail solution. The Borderfree Retail solution
provides an end-to-end cross-border shopping experience that
goes beyond ordering and delivery. Our network of technology
and services provides localization, fully landed cost and
compliance, payment options, managed risk, logistics
management and customer care to ensure the shopper has
the best possible experience.
Supporting Business
Anywhere to
Everywhere
generation to customer care. We believe our portfolio
of businesses is now well-focused and positioned going
forward. I am very optimistic about this market and the
growth this business is likely to capture.
As with any long-term transformation, we had our
challenges during the past year. Progress rarely moves
in a straight line. The strong dollar had an impact on
results. So did missed opportunities in our software
business. However, we are forcefully addressing our
challenges, improving our execution and expanding
into new markets. Our clients tell us we have the right
products, and I firmly believe we have a good strategy
and are on the right track.
The evidence of our progress over the last three
years is clear and compelling. We have focused on
the basics, sold underperforming businesses, and
dramatically simplified our business model. The net
result is that during this three-year period, we have
created more than $1.5 billion of market capitalization,
paid o more than $1 billion of debt, grown our
Digital Commerce Solutions business at a 12 percent
compound annual growth rate, and performed near
the top of our peer group in terms of total shareholder
return. There is more to do for sure, but much has
been accomplished.
Leveraging Unique Strengths
As I wrote at the beginning, I can think of few companies
that have greater potential than Pitney Bowes.
Very few legacy companies like ours have the
technological edge we do, or the ability to move
that technology into their core business to create
more value. Likewise, very few emerging software
companies have access to 1.5 million existing small
business accounts, as well as the 90 percent of the
Fortune 500 who have been our longtime clients.