Pitney Bowes 2015 Annual Report Download - page 7

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3Pitney Bowes Annual Report 2015
Our opportunities have never been greater than they
are today. The world of commerce we serve is more
exciting and complex than ever. It crosses borders
and cultures, and is becoming more accessible, fluid,
mobile, personal, customized and competitive. Clients
need Pitney Bowes to be craftsmen of commerce — to
facilitate cross-border commerce, to find and reach
the best customers, to leverage mountains of data
for intelligence and insight, and to keep sensitive
information secure. Most important, they depend on
us to tailor communications and deliver them the right
way to the right people. This builds relationships that
are not just more numerous, but also more satisfying
and productive.
Transformation, however, is not about building an
entirely new company. It’s about building on what has
always made us great while also taking advantage of
new opportunities and addressing the evolving needs
of our clients. This means leading not only in areas
where we’ve always excelled, but extending our
leadership into new realms, delivering physical and
digital solutions that enable clients to succeed today.
A Year of Progress
So how are we doing? Three years in, we continue to
make good progress against our long-term strategy:
to stabilize mail, improve operational eciency and
grow our business by leveraging digital commerce.
We have made great strides in stabilizing mail. Now
we’re turning our attention to reinventing these core
businesses to deliver more value. By updating our
go-to-market approach and sharpening our geographic
focus in our major markets, we’re able to deliver a
better client experience and do it cost eectively. This
has resulted in enhanced sales productivity, improving
trends in equipment sales, and continued moderation
of the declines in recurring revenue. We saw continued
steady performance in Presort as we processed more
mail volumes and expanded the geographic reach
of our unique network of processing centers. In SMB
“Since our founding,
Pitney Bowes has been
about doing the right
thing, the right way.
This management team
and this transformation
are about building long-
term value for all of
our shareholders and
creating a platform
for our company to
have a successful
second century. We
will be unwavering
in our determination
to be true to our
company’s legacy.”