Advance Auto Parts 2015 Annual Report Download - page 6
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2.
Implementing the right infrastructure to achieve
OUTSTANDING CUSTOMER SERVICE through
awless execution. We will be investing to further
enhance our eld and store teams, deliver focused
sales and service execution, and continue to
scale our key membership programs such as
Speed Perks and TECHNET.
3. Establishing the right incentives to develop
FOCUSED AND INSPIRED TEAMS with the
desire and tools to win. We are providing our
team with broader authority as business owners
and positioning our stores to have a simplied
customer-focused operating model.
The bottom line is clear —
we must deliver
improved protability
while remaining laser-focused
on growing sales.
LEADING AUTOMOTIVE AFTERMARKET
RETAILER IN NORTH AMERICA
Advance operates more than 5,200 stores across 49
states, Canada, Puerto Rico and the Virgin Islands. We also
serve approximately 1,300 independently owned Carquest
locations, which gives us presence in all 50 states.
06