Microsoft 2015 Annual Report Download - page 20

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19
Customer Licensing Programs — Online Services Only
Microsoft Online Subscription Agreement is designed to enable small and medium-sized businesses to easily
purchase Microsoft Online Services. The program allows customers to acquire monthly or annual subscriptions for
cloud-based services.
Partner Programs
The Microsoft Cloud Solution Provider program enables partners to directly manage their entire Microsoft cloud
customer lifecycle. Partners in this program use dedicated in-product tools to directly provision, manage, and support
their customer subscriptions. Partners can easily package their own tools, products, and services, and combine them
into one monthly or annual customer bill.
The Microsoft Services Provider License Agreement is a program targeted at service providers and independent
software vendors allowing these partners to provide software services and hosted applications to their end
customers. Agreements are generally structured with a three-year term, and partners are billed monthly based upon
consumption.
Microsoft Online Services Reseller Agreement is a program enabling partners to package Microsoft online services
with the partners’ services.
Independent Software Vendor Royalty Program is a program that enables partners to use Microsoft software in their
own software programs.
CUSTOMERS
Our customers include individual consumers, small- and medium-sized organizations, large global enterprises, public
sector institutions, Internet service providers, application developers, and OEMs. No sales to an individual customer
accounted for more than 10% of fiscal year 2015, 2014, or 2013 revenue. Our practice is to ship our products
promptly upon receipt of purchase orders from customers; consequently, backlog is not significant.
EMPLOYEES
As of June 30, 2015, we employed approximately 118,000 people on a full-time basis, 60,000 in the U.S. and 58,000
internationally. Of the total employed people, 39,000 were in product research and development, 29,000 in sales and
marketing, 32,000 in product support and consulting services, 8,000 in manufacturing and distribution, and 10,000 in
general and administration. In June 2015, management approved a restructuring plan that will eliminate up to 7,800
positions in fiscal year 2016, primarily in our Phone Hardware business. As a result of the NDS acquisition, we have
certain employees that are subject to collective bargaining agreements.
AVAILABLE INFORMATION
Our Internet address is www.microsoft.com. At our Investor Relations website, www.microsoft.com/investor, we
make available free of charge a variety of information for investors. Our goal is to maintain the Investor Relations
website as a portal through which investors can easily find or navigate to pertinent information about us, including:
• Our annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and any
amendments to those reports, as soon as reasonably practicable after we electronically file that material
with or furnish it to the Securities and Exchange Commission (“SEC”).
• Information on our business strategies, financial results, and key performance indicators.
• Announcements of investor conferences, speeches, and events at which our executives talk about our
product, service, and competitive strategies. Archives of these events are also available.
• Press releases on quarterly earnings, product and service announcements, legal developments, and
international news.
• Corporate governance information including our articles of incorporation, bylaws, governance guidelines,
committee charters, codes of conduct and ethics, global corporate citizenship initiatives, and other
governance-related policies.
• Other news and announcements that we may post from time to time that investors might find useful or
interesting.
• Opportunities to sign up for email alerts and RSS feeds to have information pushed in real time.