MasterCard 2013 Annual Report Download - page 17

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13
and Bankserv in South Africa. In addition, in many countries outside of the United States, local debit brands
serve as the main brands while our brands are used mostly to enable cross-border transactions, which typically
represent a small portion of overall transaction volume.
End-to-End Payments Networks. Our competitors include operators of proprietary end-to-end payments
networks, such as American Express and Discover, that have direct acquiring relationships with merchants
and direct issuing relationships with account holders. These competitors have certain competitive advantages
over four-party payments systems such as ours. Among other things, these networks do not require formal
interchange fees to balance payment system costs between the issuing and acquiring sides of their business,
even though they have the ability to internally transfer costs in a manner similar to interchange fees. As a
result, to date, operators of end-to-end payments networks have generally avoided the same regulatory and
legislative scrutiny and litigation challenges we face.
Competition for Customer Business. We compete intensely with other payments networks for customer
business. Globally, financial institutions typically issue both MasterCard and Visa-branded payment products,
and we compete with Visa for business on the basis of individual portfolios or programs. In addition, a number
of our customers issue American Express and/or Discover-branded payment cards in a manner consistent
with a four-party system. We continue to face intense competitive pressure on the prices we charge our issuers
and acquirers, and we seek to enter into business agreements with them through which we offer incentives
and other support to issue and promote our payment products. We also compete for non-financial institution
partners, such as merchants, governments and telecommunication companies.
Third-Party Processors. We face competition, and potential displacement, from transaction processors
throughout the world, such as First Data Corporation and Total System Services, Inc., which are seeking to
enhance their networks that link issuers directly with point-of-sale devices for payment transaction
authorization and processing services.
Alternative Payments Systems and New Entrants. As the global payments industry becomes more complex,
we may face increasing competition from emerging payment providers, including networks and others that
have developed less traditional payment models. Many of these networks have developed payments systems
focused on online activity in e-commerce and mobile channels, however they either have or may expand to
other channels. These competitors include digital wallet providers such as PayPal®, Google and Amazon,
mobile operators such as Isis, handset manufacturers, and social networks such as Facebook®. We compete
with these providers in some circumstances, but in some cases they may also be our customers or partner
with us.
We compete successfully as a technology-driven company that operates a global payments network within the four-
party model, providing a critical link between consumers, financial institutions, businesses and merchants worldwide.
We offer secure, unsurpassed acceptance via a highly-adaptable network that is the world's fastest. We maintain and
grow our leadership position in payments with the adoption of innovative products and platforms like MasterPass and
MasterCard inControl® (our platform featuring an array of advanced authorization, transaction routing and alert
controls). We are at the forefront of the effort to reduce the incidence of fraud in global payments, leading industry
efforts such as EMV migration and tokenization. Our MasterCard Advisors group is a professional services organization
dedicated solely to the payments industry. Our expanded on-soil presence in individual markets and a heightened focus
on working with governments has improved our ability to serve a broad array of participants in global payments.
Government Regulation
General. Government regulation impacts key aspects of our business. We are subject to regulations that affect the
payments industry in the many countries in which our cards and payment devices are used. See “Risk Factors-Legal
and Regulatory Risks” in Part I, Item 1A of this Report.