AT&T Wireless 2008 Annual Report Download - page 16

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AT&T Annual Report 2008
Working closely with IBM, we’re
delivering an unmatched combination
of information technology and
networking capabilities to a vast
global customer base. Through
our IBM agreement, we not only
added on-the-ground support
and networking expertise in
48 countries worldwide, we closed
more than a dozen new contracts
in 2008, with an expected revenue
stream totaling $1.3 billion.
As the trend to outsource non-
core business processes and
operations continues, were also
at the forefront of providing
services that help customers
reduce their IT costs even as
they expand their connectivity.
For example, Scottrade, a
leading online investment firm,
turned to AT&T to manage
its Internet services and
connect its data centers.
Small businesses, big solutions
More than 3 million small and
midsize businesses look to AT&T
for integrated communications
products and services that
allow them to do more
with less and do it more
effectively and efficiently.
Day in and day out, these are
businesses on the go. Mobile voice
and data solutions are critical to
their success. AT&T’s leadership in
mobile communications enables
us to deliver those solutions. Our
portfolio of innovative solutions
extends to local search with
YELLOWPAGES.COM and
AT&T Real Yellow Pages that
connect these businesses with
customers who are ready to buy.
Great support and useful business
tools help businesses of all
sizes stay connected. One such
Best Buy doesn’t
just sell electronics —
it co-creates solutions,
enabling people to put technology
to work in their homes and
businesses. But when Best Buy
needs to put technology to work in
its own global operations, it looks
to AT&T, one of its key providers.
As Best Buy’s primary wireless
carrier, AT&T’s global coverage
increases the retailers productivity
worldwide. And as Best Buy
expands to China, Mexico, Turkey
and beyond, AT&T provides the
network solutions to connect and
manage Best Buy’s stores, sales
offices and corporate headquarters.
With Telepresence video
conferencing, courtesy of AT&T
and Cisco, Best Buy also creates
a virtual meeting environment
to build closer relationships and
collaborate in real time with key
partners, vendors and suppliers.
We needed a reliable network
platform that could expand globally
and provide consistent service and
support for our business,” says
Robert A. Willett, chief executive
officer of Best Buy International
and chief information officer.
Across our business, AT&T provides
a scalable infrastructure that allows
us to consistently deliver excellent
customer service worldwide.
14
Industry analyst firm Gartner recognized
AT&T in the Leaders Quadrant for:
Global, U.S. and Pan-European
Network Service Providers
U.S. Wireless Service Providers
North American Web Hosting
Worldwide Managed and Professional
Network Service Providers
Web Conferencing5
Robert A. Willett,
CEO of Best Buy
International and CIO
In 2008, AT&T was recognized as having
the “Best Mobile Phone Coverage in the
World by Business Traveler magazine.