Qantas 2008 Annual Report Download - page 13
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11 Qantas Annual Report 2008
Qantas Highlights
The introduction of a new
class of international travel:
Premium Economy
Revolutionary new infl ight product
including state-of-the-art interiors
and seating
New Business class lounges at key
domestic airports
Pioneering new technology with
the introduction of SMS and email
capabilities on domestic fl ights
The fi rst non-stop service between
Australia and South America
Raising the bar on service levels
with a new Customer Service
Centre of Excellence
For personal use only