Quest Diagnostics 2003 Annual Report Download - page 3
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1
Earning Your Trust…
an aspiration expressed by many,
often as a symbolic gesture.
At Quest Diagnostics,
it energizes everything we do.
What does “ Earning Your Trust” mean to us? Building a high level of confidence,
grounded in integrity; supporting your needs; the cumulative result of countless
actions taken over a period of days, months and years. We are committed to earn
your trust as we perform vital diagnostic tests that provide answers to improve
patient health. Every business day, more than half a million people and their families
entrust Quest Diagnostics to tell their doctors whether they are healthy or ill. We
care deeply and take this responsibility very seriously. We seek to earn your trust in
all aspects of our business, in each and every encounter with patients, and in all of
our dealings with customers, business partners, fellow employees and shareholders.