Quest Diagnostics 2003 Annual Report Download - page 15

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13
THE ONLINE EDGE IS EM AXX®
We provide industry-leading information technology
solutions that earn the trust of doctors by enabling
them to spend more time diagnosing and
treating patients.
Physician clients more than doubled their use of our
online test ordering and results reporting system in
2003. Our Quest on Demand®online technology
solution gives physicians tools to track a patient’s
historical test results over time. It also reduces data
entry errors and improves billing accuracy.
Our innovative eMaxx Internet-based physician portal
provides a unique capability for physicians and creates
a competitive edge. eMaxx gives physicians access to
patient-centric clinical information, including lab
results, with advanced tools and reporting features —
all in a secure single storage area, called a Clinical Data
Repository. With eMaxx, physicians can access multiple
sites and services to order lab tests and prescriptions
online and streamline administrative tasks, including
patient eligibility verification. This is all accomplished
through a single sign-on, saving time and money, and
improving patient care. eMaxx will enable large
physician practices to establish clinical integration,
connecting doctors to share data, set standards of care
and monitor treatment patterns.
CHARTMAXX®PROPELS EFFICIENT SOLUTIONS
In addition, our ChartMaxx enterprise-wide electronic
patient record solution has been adopted by many of
the leading hospitals in North America. ChartMaxx
is an electronic patient record system that brings
together all of a hospital system’s available patient
records, including lab and radiology results, insurance
information and billing history in one easy-to-use
electronic file. Once patient records have been
assembled in ChartMaxx, physicians and hospital
administrators are offered a variety of options for
viewing a patient’s medical and account records.
MedPlus®, our healthcare information technology
subsidiary that developed eMaxx and ChartMaxx,
was recognized by KLAS Enterprises, a healthcare
information technology research firm, as the number
one document management and imaging vendor for
the second consecutive year.
Our advanced information technology solutions help
physician and hospital customers manage and share
information in ways that benefit patients. They build
customer loyalty and trust and help clearly differentiate
Quest Diagnostics from our competitors.
From top:
Art Diaz
Systems Engineer
Clinton McBean
National Help Desk Analyst