Quest Diagnostics 2000 Annual Report Download - page 6

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4
Stephen Stadler
Patricia Roache
Manager of Laboratory Services
Thomas Jefferson University Hospital
Philadelphia, Pennsylvania
Specimen Technician
Quest Diagnostics
Quality isnt optional at Thomas Jefferson University Hospital and other leading academic medical centers it is at
the heart of the institution and affects its credibility and reputation. For nine years, Jefferson University Hospital has
entrusted the testing it doesnt perform in its own laboratories to Quest Diagnostics. We cant be at the Quest
Diagnostics laboratory, looking over the technologists shoulder, says Stephen Stadler, Manager of Laboratory Services
at Jefferson University Hospital. So we rely on Quest Diagnostics to provide a high level of quality and to maintain and
improve upon it through initiatives like Six Sigma Quality.
Quality Results