Quest Diagnostics 2000 Annual Report Download - page 12

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Please find page 12 of the 2000 Quest Diagnostics annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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Patrick Hinchliffe
Becky Carpenter
Patient
Colorado Springs, Colorado
Phlebotomist
Quest Diagnostics
Marge McCarthy brought her son, Patrick, recovering from recent surgery, to the Quest Diagnostics patient service
center in Colorado Springs to have his blood drawn. Becky Carpenter, an experienced phlebotomist, collected the spec-
imen painlessly, and also recognized that Patrick was jaundiced. Becky expedited the testing, getting results to the
surgeon the same day, who scheduled a follow-up procedure for the next morning. Patrick’s mom said afterward,
“Things happen for a reason, but this was nothing short of a miracle. I think of Becky Carpenter as one of my angels.”
Accountable for Results
10