Quest Diagnostics 2000 Annual Report Download - page 15

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13
We believe in teamwork and the
limitless possibilities of collaborative
energy. We achieve excellence by
putting collective goals ahead of
personal interests. We support and
encourage open communication and
meaningful cooperation among
colleagues from varying backgrounds
and disciplines. We respect individual
differences, and we value diversity.
In today’s increasingly complex world of health
care, no single company has all the answers.
That’s why we go out of our way to collaborate
with many different people and organizations —
doctors, hospitals, academic researchers, man-
aged care organizations, biotechnology and
pharmaceutical companies, and suppliers —in
short, those who can help us to positively impact
patient care. For example, our collaboration with
MedPlus is already enabling the 500 physician
members of MedSouth to gain access to vital
information that is helping them improve their
patients’ health.
We collaborate with hospitals and integrated
health systems to improve quality, speed results
delivery, and yield cost savings. For example,
at Columbia
-
St. Mary’s in Milwaukee, Quest
Diagnostics employees operate the labs of three
affiliated hospitals. We helped St. Mary’s restruc-
ture its lab system by centralizing operations into
a single, more efficient and effective core lab,
and sent one of our Six Sigma Black Belts to
St. Mary’s to direct a project aimed at improving
quality on an ongoing basis.
We are viewed as a valued partner because of our
emphasis on quality, our innovation track record,
and our relationships with physicians and hospi-
tals. Our longstanding partnership with Cytyc
Corporation to expand patient access to the
ThinPrep Pap Test has made a significant differ-
ence in women’s health by detecting cancer
earlier. We extended the collaboration in 2000 to
include Digene Corporation, and were first to
offer reflex testing of inconclusive ThinPrep
results using human papillomavirus DNA testing.
Collaborations like these extend our ability to
improve patient health.
Value: Collaboration
Collaboration
extends our
ability to improve
patient health.