IBM 2001 Annual Report Download - page 24

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1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001
13.0
15.0
17.0 16.9
20.1
22.3
25.2
28.9
32.2
33.2
35.0
109,000
Employees
126,000
Employees
138,000
Employees
149,000
Employees
148,300
Employees
IBM services revenue surpasses IBM
hardware revenue for the first time.
IBM Global Services adds hosted storage and storage management
to its portfolio of network-delivered services. Revenue from e-business
services grows more than 70 percent.
IBM sells its data network infrastructure and connectivity operations
(the IBM Global Network) to AT&T for $5 billion.
IBM Global Services hires 15,000 new employees. IBM Australia takes
over Telstra’s data center, creating the largest data center in the
Southern Hemisphere.
IBM forms Integrated Systems Solutions Corporation,
ISSC—the precursor to IBM Global Services— and the
IBM Consulting Group.
IBM develops its first comprehensive companywide services
strategy. IBM Japan Services Company is formed.
IBM North America’s services business grows 38 percent
to $4 billion. IBM becomes the largest services provider in
Europe with revenues of $2.3 billion.
IBM Global Network is created, linking more than
20 separate IBM-managed networks worldwide.
IBM becomes the world’s largest I/T services provider,
surpassing EDS on a services-only basis.
IBM’s services businesses and the IBM Consulting
Group combine to form IBM Global Services.
$38 billion
Backlog
$43 billion
Backlog
$51 billion
Backlog
$60 billion
Backlog
$85 billion
Backlog
$102billion
Backlog
To tal IBM Services Revenue ($in billions)
IBM Global Services signs more than $30 billion in new business.
Of 38 contracts worth $100 million or more, nearly half are from
outside the United States.