Holiday Inn 2008 Annual Report Download - page 22

20 IHG Annual Report and Financial Statements 2008
Our people
IHG directly employed an average of 8,334 people worldwide
during 2008 whose costs are borne by the Group. When the whole
IHG estate is taken into account (including staff working in the
managed and franchised hotels) approximately 330,000 people are
employed globally across IHG’s brands. Unless otherwise stated
any data in this section relates to the people directly employed
by IHG and those who work in managed hotels or as part of our
joint venture with AII Nippon Airways (ANA) in Japan – in total
approximately 110,000 people.
Our employment offer
One of our key challenges is to attract, retain and inspire people to
deliver our core purpose, Great Hotels Guests Love. Over the past
two years, the Group has also developed a very clear articulation
of our values, the behaviours expected from all employees and a
set of standards that characterise what employees can expect from
IHG. These are described below and form the deal between IHG
and everyone who works with the Group.
Business review continued
Winning Ways
What we ask: Live our Winning Ways
Winning Ways, a set of behaviours that defines how IHG interacts
with guests, colleagues and hotel owners was developed in
2006 and integrated into the business in 2007. IHG’s people
have embraced these behaviours with enthusiasm and
creativity worldwide.
Room to be yourself
What we offer: Room to be yourself
While Winning Ways define what is expected from all employees
at IHG, the Group has also developed standards that characterise
what employees can expect from IHG. Four promises encompass
the IHG commitment, internally called Room to be yourself and
describe the work environment that employees can rely on at IHG.
Do the right thing
We always do what we believe is right and
have the courage and conviction to put it
into practice, even when it might be easier
not to. We are honest and straightforward
and see our decisions through.
R
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What do
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What are we
going to do
for you?
W
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W
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Room to have a great start
You will be treated with respect and we will
make sure you have everything you need to
have a great start.
Room to be involved
You will have the opportunity to work with
great teams, know what is going on and
make a real difference in your workplace.
Room to grow
You will be supported and given
opportunities to develop yourself
and pursue a rewarding career.
Room for you
You will be rewarded and recognised for
your contributions and we will value the
significance of your life beyond work.
Show we care
We want to be the company that understands
people’s needs better than anyone else in
our industry. This means being sensitive to
others, noticing the things that matter and
taking responsibility for getting things right.
Aim higher
We aim to be acknowledged leaders in our
industry, so we have built a team of talented
people who have a real will to win. We strive
for success and value individuals who are
always looking for a better way to do things.
Celebrate difference
We believe that it’s the knowledge of our
people that really brings our brands to life.
While other companies may want to impose
a rigid, uniform view of the world, we do not.
Our global strength comes from celebrating
local differences whilst understanding that
some things should be kept the same.
Work better together
When we work together we are stronger.
We’re at our best when we collaborate to form
a powerful, winning team. We listen to each
other and combine our expertise to create a
strong, focused and trusted group of people.