Hertz 2012 Annual Report Download - page 2

Hertz voted the Best Overall Car
Rental Company in Zagat’s 2012/13
Car Rental Survey and earned top
honors in 14 additional categories
Hertz named inaugural member
of Travel + Leisure’s “World’s Best
Awards Hall of Fame” and named
“World’s Best Car Rental Agency”
Hertz named “Best Rental Car
Company” by Executive Travel
Hertz received three Business Travel
Innovation Awards from the Global
Business Travel Association (GBTA)
and Fast Company for Sustainable
Practice, Travel Personalization, and
Traveler Productivity
Hertz swept the FlyerTalk Awards
garnering top honors for Best
Rewards Program and Best Overall
Benefits in the Americas, Europe/
Africa, and Middle East/Asia/
Oceania
Named “Best Car Rental Chain in the
World” by Frequent Business Traveler
Hertz crowned “Best Car Rental
Company in the World” by Business
Traveler magazine
Hertz received two Travel Weekly
Readers’ Choice Awards for “Best
Domestic Car Rental Company” and
“Best International Car Rental
Company”
Hertz received the Travel Weekly
Gold Magellan Award for “Best
Loyalty Program”
Hertz received two Recommend
Magazine Readers Choice Awards
for “Best Travel Agent Support—Car
Rental Company” and “Best Car
Rental Company”
Hertz won Travel + Leisure SMITTYS
Award for “Best Use of a Social
Media Platform”
Hertz named a “Best Luxury Travel
Brand of the Year” by LUXGetaway
Hertz honored by CIO Magazine as
one of 100 innovative organizations
that uses IT effectively
Hertz named “Best Car Rental
Company” at the UK Business Travel
World Awards
Hertz UK won Fleet News’
“Environment Award”
Hertz Denmark named “Best Car
Rental Company in Denmark” at the
Danish Travel Award ceremony
Hertz Croatia and Hertz Kuwait were
named SuperBrands
Hertz was named “Best Car/
Campervan Rental Operator” in the
inaugural New Zealand Travel
Industry Awards for top customer
service, innovation and performance
Hertz Norway was named “Best Car
Rental Company” in the Nordic
Business Travel Barometer Study
Hertz Spain was awarded “Best
Customer Service” by Ejecutivos
Magazine
Hertz Sweden was named, by the
Swedish Association of Green
Motorists, “Most Environmentally
Friendly Car Rental Company”
Hertz won the Employee Benefit
News Award for “Best Intranet
Employee Portal”
HERTZ GLOBAL HOLDINGS, INC.
2012 HERTZ AWARDS
Hertz operates its car rental business through the Hertz, Dollar and Thrifty brands from approxi-
mately 10,270 corporate and licensee locations in North America, Europe, Latin America, Asia,
Australia, Africa, the Middle East and New Zealand. Hertz is the largest airport and general use car
rental brand, operating from approximately 8,860 corporate and licensee locations in approxi-
mately 150 countries. Our Dollar and Thrifty brands have approximately 1,410 corporate and
franchise locations in 83 countries. Hertz is the number one airport car rental brand in the U.S.
and at 120 major airports in Europe. In addition, the Company has sales and marketing centers
in 60 countries which promote Hertz business both within and outside the country. Product and
service initiatives such as Hertz Gold Choice®, Hertz Gold Plus Rewards®, NeverLost® customized,
onboard navigation systems, SiriusXM Satellite Radio, and unique cars and SUVs offered through
the Company’s Adrenaline, Prestige and Green Traveler Collections, set Hertz apart from the
competition. In 2008, the Company entered the global car sharing market with its service, now
referred to as Hertz on Demand, which rents cars by the hour and/or by the day, at various loca-
tions in the U.S., Canada and Europe. Hertz also operates one of the world’s largest equipment
rental businesses, Hertz Equipment Rental Corporation, offering a diverse line of rental equipment,
from small tools and supplies to earthmoving equipment, as well as new and used equipment for
sale, to customers ranging from major industrial companies to local contractors and consumers,
from approximately 340 branches in the U.S., Canada, China, France, Spain and Saudi Arabia,
as well as through its international licensees. Hertz also owns Donlen Corporation, based in
Northbrook, Illinois, which is a leader in providing fleet leasing and management services.