CarMax 2015 Annual Report Download - page 13

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9
Associates
On February 28, 2015, we had a total of 22,064 full- and part-time associates, including 16,049 hourly and salaried
associates and 6,015 sales associates, who worked on a commission basis. We employ additional associates during
peak selling seasons. We believe we have created a unique corporate culture and maintain good employee relations.
No associate is subject to a collective bargaining agreement. We focus on developing our associates and providing
them with the information and resources they need to offer exceptional customer service and have been recognized
for the success of our efforts by a number of external organizations.
Intellectual Property
Our brand image is a critical element of our business strategy. Our principal trademarks, including CarMax and the
related family of marks, have been registered with the U.S. Patent and Trademark Office.
Laws and Regulations
Vehicle Dealer and Other Laws and Regulations. We operate in a highly regulated industry. In every state in which
we operate, we must obtain licenses and permits to conduct business, including dealer, service, sales and finance
licenses issued by state and local regulatory authorities. A wide range of federal, state and local laws and regulations
govern the manner in which we conduct business, including advertising, sales, financing and employment practices.
These laws include consumer protection laws, privacy laws and state franchise laws, as well as other laws and
regulations applicable to new and used motor vehicle dealers. These laws also include federal and state wage-hour,
anti-discrimination and other employment practices laws. Our financing activities with customers are subject to
federal truth-in-lending, consumer leasing, equal credit opportunity and fair credit reporting laws and regulations, all
of which are subject to enforcement by the federal Consumer Financial Protection Bureau or Federal Trade
Commission, as well as state and local motor vehicle finance, collection, repossession and installment finance laws.
Claims arising out of actual or alleged violations of law could be asserted against us by individuals or governmental
authorities and could expose us to significant damages or other penalties, including revocation or suspension of the
licenses necessary to conduct business and fines.
Environmental Laws and Regulations. We are subject to a variety of federal, state and local laws and regulations
that pertain to the environment. Our business involves the use, handling and disposal of hazardous materials and
wastes, including motor oil, gasoline, solvents, lubricants, paints and other substances. We are subject to compliance
with regulations concerning, among other things, the operation of underground and above-ground gasoline storage
tanks, gasoline dispensing equipment, above-ground oil tanks and automotive paint booths.
Financial Information
For financial information on our segments, see Item 6. Selected Financial Data, Item 7. Management's Discussion and
Analysis of Financial Condition and Results of Operations and Item 8. Consolidated Financial Statements and
Supplemental Data of this Annual Report on Form 10-K.
AVAILABILITY OF REPORTS AND OTHER INFORMATION
The following items are available free of charge through the “Corporate Governance” link on our investor information
home page at investors.carmax.com, shortly after we file them with, or furnish them to, the Securities and Exchange
Commission (the “SEC”): annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form
8-K, proxy statements on Schedule 14A, and any amendments to those reports. The following documents are also
available free of charge on our website: Corporate Governance Guidelines, Code of Business Conduct, and the charters
of the Audit, Nominating and Governance, and Compensation and Personnel Committees. We publish any changes
to these documents on our website. We also promptly disclose reportable waivers of the Code of Business Conduct
on our website. The contents of our website are not, however, part of this report.
Printed copies of these documents are also available to any shareholder, without charge, upon written request to our
corporate secretary at the address set forth on the cover page of this report.