CarMax 2010 Annual Report Download - page 9

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Please find page 9 of the 2010 CarMax annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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Regardless of the successes we have achieved, we are still at the
beginning of a multi-year process towards becoming a leaner and
more innovative company. In consistently engaging our associates and
providing them the tools needed to improve eciency, we will continue
to enhance our customers’ experience and shareholder returns.