AT&T Wireless 2009 Annual Report Download - page 21

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19 AT&T 09 AR Business Solutions
Shell
The Hague, Netherlands
In 2008, Shell made the strategic decision to outsource key elements of its IT operations,
including entrusting worldwide management of the company’s global mobility and
communications networking requirements to AT&T. Take a look:
The innovative relationship between Shell and AT&T, among the first of its kind in any
industry, allows Shell to take full advantage of AT&T’s advanced global IP infrastructure
and mobility capabilities.
AT&T provides the vital communications backbone for Shell’s 100,000-plus employees — from
its corporate headquarters in the Netherlands to remote drilling sites in some of the
harshest and most isolated environments to 45,000 Shell service stations around the globe.
Shell’s employees enjoy improved productivity and efficiency, plus confidence that they have
access to the latest innovative communications solutions. And as Shell’s workforce becomes
increasingly mobile, AT&T’s mobility expertise allows them to stay connected with each other,
and with their key customers, partners and vendors.
With the AT&T solution, Shell has lowered the total management cost of its global network
while achieving improved levels of service. Most important, with AT&T delivering the
connectivity that drives its business, Shell can focus on its primary goal: meeting
society’s energy needs.
The companies are now working together to identify new opportunities to make
Shell even more efficient and agile by further accelerating innovation across its
communications operations.
In 2009, independent analyst firm IDC named AT&T the leading
provider of global networking solutions to multinational corporations
for the second consecutive year.
8
“Our relationship with AT&T allows us to focus on what we do best — finding sustainable
solutions to meet the continuously growing demand for energy. And because we can rely
on AT&T’s ever-expanding world-class global communications capabilities, our employees
are more productive — no matter their location — and our business runs more efficiently.”
— Jay Crotts, Vice President IT Services, Shell