Western Union 2015 Annual Report Download - page 3

1
Building on its solid business founda-
tion, strong cash flow, earnings per
share, stable operating margin and
delivery on outlook, 2015 at Western
Union was a year defined by continued
positive business momentum as we
increased the number of ways to move
funds into our global FinTech cross-
border platform to existing and new
consumer segments and businesses
worldwide.
Our performance in 2015 reflects the
evolution of our business model and
our leadership in providing cross-border,
cross-currency money movement.
Western Union is uniquely positioned
to create a world where nearly every-
one, everywhere has access to finan-
cial services that promote financial
inclusion and help businesses make
cross-border payments:
• A business presence in 200 countries
and territories
• More than 100,000 ATMs and kiosks
• Direct access to over 1 billion bank
accounts worldwide
• Capabilities to move money and settle
in 130 currencies
The combination of our network of
more than 500,000 agent locations
and online services has helped us
maintain our position as a leader in
global payment services for more
than 150 million consumers.
Providing both senders and receivers
their choice of channel is a key element
of our money movement strategy,
whether it is a technology-focused
channel or retail-focused channel. We
want to increase access points for
Western Union services so consumers,
small and medium-sized enterprises
and corporations have the choice of
interacting and transacting with us
based on their individual preferences.
Our continued strength in this area
reflects our agility and ability to trans-
form and evolve with market trends
while listening to consumers and busi-
ness clients to offer them ease and
convenience.
Maintaining a Technological Edge
We continue to invest in technology
capabilities. Our cross-border platform
leverages the web, highly-rated mobile
apps, digital pay-in and pay-out solu-
tions, and global foreign exchange con-
version capabilities, giving consumers
access to mobile wallets and bank
accounts in many parts of the world.
In 2015, we continued to advance
our digital footprint by expanding
our account payout network (APN),
launching 10 new WU.com online
transaction sites, and introducing the
WU mobile app to new countries and
the WU® Connect™ platform.
In addition, our regulatory, compliance
and anti-money laundering infrastruc-
ture uses cutting-edge data technolo-
gies to facilitate efficient and timely
money movement worldwide. Our
proprietary technologies are designed
to enable us to respond rapidly to
regulatory changes and demands.
In our continued focus and investment
in compliance, we have developed
software tools that automate many
of our compliance requirements, com-
plementing the human element that
will always be part of our processes.
2015 Achievements
During the year, consumer money
transfer revenue growth (in constant
currency terms) was driven by our
online business, while Business
Solutions and the Consumer-to-
Business segments also contributed
strong constant currency revenue
growth. We continued to expand our
worldwide presence through relation-
ships with key parties, as we:
• Expanded our APN, giving us the
ability to efficiently send money
directly to more than 1 billion
DEAR FELLOW
STOCKHOLDERS,