Western Union 2015 Annual Report Download - page 109

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The table below presents the components of our consolidated revenue:
Year Ended December 31,
2015 2014 2013
Consumer-to-Consumer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79% 80% 80%
Consumer-to-Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12% 11% 11%
Business Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7% 7% 7%
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2% 2% 2%
100% 100% 100%
No individual country outside the United States accounted for more than approximately 7% of our consolidated revenue for
each of the years ended December 31, 2015, 2014 and 2013.
For additional details regarding our Consumer-to-Consumer, Consumer-to-Business and Business Solutions segments,
including financial information regarding our international and United States revenues and long-lived assets, see Part II, Item 7,
Management's Discussion and Analysis of Financial Condition and Results of Operations, and Part II, Item 8, Financial Statements
and Supplementary Data, Note 17, "Segments," in this Annual Report on Form 10-K.
See Part I, Item 1A, Risk Factors, for a discussion of certain risks relating to our foreign operations.
Consumer-to-Consumer Segment
Individual money transfers from one consumer to another are the core of our business, representing 79% of our total
consolidated revenues for 2015. A substantial majority of these transfers were cross-border transactions. We view our money
transfer service as one interconnected global network where a money transfer can be sent from one location to another, around
the world. The segment includes five geographic regions whose functions are limited to generating, managing and maintaining
agent relationships and localized marketing activities, and also includes our online money transfer service conducted through
Western Union branded websites ("westernunion.com"). By means of common processes and systems, these regions and
westernunion.com create an interconnected network for consumer transactions, thereby constituting one global Consumer-to-
Consumer money transfer business and one operating segment.
Although most remittances are sent from one of our agent locations worldwide, in some countries we offer the ability to
initiate transactions from a Western Union branded website, including through mobile devices. All agent locations accept cash to
initiate a transaction, and some also accept debit cards. We offer consumers several options to receive a money transfer. The vast
majority of transfers are paid in cash at agent locations.
Operations
Our revenue in this segment is derived primarily from transaction fees charged to consumers to transfer money. In money
transfers involving different send and receive currencies, we also generate revenue based on the difference between the exchange
rate set by us to the consumer and the rate at which we or our agents are able to acquire the currency.
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