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schools and institutions that provide similar training and educational programs. Students choose among providers based
on program offerings, convenience, quality of instruction, reputation, placement rates, student services and cost.
Cable systems operate in a highly competitive environment. In addition to competing with over-the-air reception, cable
systems face competition from various other forms of video program delivery systems, including DBS services, telephone
companies and the Internet. Certain of the Company’s cable systems also have been partially or substantially overbuilt,
using conventional cable system technology, by various small to mid-sized independent telephone companies that
typically offer Internet and telephone service, as well as basic cable service. Local telephone companies compete with
cable systems in the delivery of high-speed Internet access by providing DSL service. In addition, on their own or via
strategic partnerships with DBS operators that permit telephone companies to package the video programming services of
DBS operators with telephone companies’ own DSL service, some telephone companies are competing with the video
programming and Internet services being offered by existing cable systems. Satellite-delivered broadband and high-
powered WiMAX services will increasingly provide competition to Cable ONE. Video programming, including broadcast
programming, is becoming more available on the Internet, where viewers can watch programming for free, as well as
access pay-per-view offerings. Cable ONE distinguishes itself from its competition by providing excellent local customer
service and consistently attaining very high levels of customer satisfaction.
PNS competes for audiences and advertising revenues with television and radio stations, cable systems and video services
offered by telephone companies serving the same or nearby areas; with DBS services; and, to a lesser degree, with other
media, such as newspapers and magazines. Cable systems operate in substantially all of the areas served by the
Company’s television stations, where they compete for television viewers by importing out-of-market television signals; by
distributing pay-cable, advertiser-supported and other programming that is originated for cable systems; and by offering
movies and other programming on a pay-per-view basis. In addition, DBS services provide nationwide distribution of
television programming, including pay-per-view programming and programming packages unique to DBS, using digital
transmission technologies. The Company’s television stations may also become subject to increased competition from low-
power television stations, wireless cable services and satellite master antenna systems, which can carry pay-cable and
similar program material. In addition, movies and television programming are available free of charge on the websites of
the major TV networks, as well as on the advertising-supported website Hulu.
The home health and hospice industries are extremely competitive and fragmented, consisting of both for-profit and non-
profit companies. Celtic competes primarily with privately owned and hospital-operated home health and hospice service
providers.
Executive Officers
The executive officers of the Company, each of whom is elected annually by the Board of Directors, are as follows:
Donald E. Graham, age 68, has been Chairman of the Board of the Company since September 1993 and Chief
Executive Officer of the Company since May 1991. Mr. Graham served as President of the Company from May 1991
until September 1993 and prior to that had been a Vice President of the Company for more than five years. Mr. Graham
also served as Publisher of the Post from 1979 until September 2000 and as Chairman of the Post from September 2000
to February 2008.
Veronica Dillon, age 64, became a Senior Vice President of the Company in June 2008 and Vice President, General
Counsel and Secretary of the Company in January 2007. Ms. Dillon began her career with the Company in January
1991 as corporate counsel at Kaplan, Inc. She was subsequently named General Counsel at Kaplan in June 1995 and
then served as Kaplan’s Chief Administrative Officer, beginning in December 2003.
Hal S. Jones, age 61, became Chief Financial Officer of the Company in January 2009 and Senior Vice President–
Finance of the Company in November 2008. He had most recently been Chief Executive Officer of Kaplan Professional,
responsible for Kaplan’s professional businesses in financial services, real estate, technology and engineering in the U.S.
and the U.K. Mr. Jones has spent 23 years at the Company and Kaplan, serving in a variety of senior management
positions with a focus on finance, auditing and accounting.
Ann L. McDaniel, age 58, became Senior Vice President–Human Resources of the Company in June 2008 and was
formerly Vice President–Human Resources of the Company since September 2001. She served as Managing Director of
Newsweek, Inc., from January 2008 until the sale of Newsweek magazine in September 2010. Ms. McDaniel had
previously served as Senior Director of Human Resources of the Company since January 2001 and before that held
various editorial positions at Newsweek.
2013 FORM 10-K 21