Metro PCS 2010 Annual Report Download - page 18

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xOffer nationwide voice, text and web services. Beginning in January 2010, all unlimited service plans
we offer to new subscribers include nationwide voice, text and web access services for a flat rate
inclusive of applicable taxes and regulatory fees. In order to do so, we have entered into, and plan to
enter into or expand in the future, roaming agreements with other wireless broadband mobile service
providers that allow our subscribers to receive services when they are outside the areas we currently
serve with our networks.
Products and Services
We provide mobile broadband services under the MetroPCS® brand. In January 2010, we introduced a new
family of service plans, which include all applicable taxes and regulatory fees and offering nationwide voice, text
and web access services on an unlimited, no long-term contract, paid-in-advance, flat rate basis beginning at $40 per
month. For an additional $5 to $20 per month, our customers may select alternative service plans that offer
additional features on an unlimited basis. In January 2011, we introduced new 4G LTE service plans that allow
subscribers to enjoy voice, text and web access services at fixed monthly rates starting as low as $40 per month. For
additional usage fees, we also provide certain other value-added services. All our service plans are “paid-in-
advance” and do not require a long-term service contract. We provide the following products and services:
xVoice Services. Our voice services allow customers to place voice calls to, and receive calls from, any
telephone in the world, including local, domestic long distance, and international calls. Our services also
allow customers to receive and make calls while they are located in areas served by our networks and in
geographic areas served by certain other wireless broadband mobile carriers through roaming
arrangements we have with them.
xData Services. Our data services include text messaging services (domestic and international);
multimedia messaging services; mobile Internet access; mobile instant messaging; location based
services; social networking services; push e-mail; multimedia streaming and downloads; and services
provided, depending on the network and locale, through the Binary Runtime Environment for Wireless,
or BREW, Blackberry, Windows, and the Android platforms, such as ringtones, ring back tones, games
and content applications.
xCustom Calling Features. We offer custom calling features, including caller ID, call waiting, three-way
calling and voicemail.
xAdvanced Handsets. We sell a variety of feature phones, and increasingly, smartphones manufactured
by nationally recognized manufacturers for use on our network, including models that have cameras, can
browse the Internet, play music, play streaming audio, display streaming and downloaded video, and
have other features facilitating digital data. We sell a variety of handsets using vendor or handset
specific operating systems, such as BREW, Blackberry, Windows, and the Android operating system.
Service Areas
Our strategy has been to offer our services in major metropolitan markets and surrounding areas. We commenced
providing commercial service in the first quarter of 2002. We launched service in our current major metropolitan
areas as follows:
xMiami, Atlanta and Sacramento in the first quarter of 2002
xSan Francisco in September 2002
xTampa/Sarasota in October 2005
xDallas/Ft. Worth in March 2006
xDetroit in April 2006
xOrlando and portions of northern Florida in November 2006
xLos Angeles in September 2007
xLas Vegas in March 2008
xPhiladelphia in July 2008
xNew York and Boston in February 2009