LensCrafters 2011 Annual Report Download - page 102

ANNUAL REPORT 2011> 26 |
Operating segment Headcount
Retail 43,744
Wholesale 7,679
Operations 13,910
Corporate Services 278
Total 65,611
Geographical area Headcount
Europe 9,642
North America 38,776
Asia-Pacific 13,478
Latin America 2,844
Middle East and South Africa 593
Corporate Services 278
Total 65,611
ORGANIZATIONAL DEVELOPMENT
The results achieved in 2011 reflect Luxottica’s continued deep commitment to developing
distinctive capabilities and to adopting innovative organizational solutions throughout the
value chain.
Wholesale
During the year the Wholesale Division further strengthened its local, regional and central
organizations. In particular, the organizations dedicated to emerging markets and shared
commercial planning and customer management services received special attention and
added new experienced members to its ranks.
In December 2011, Luxottica finalized the acquisition of Grupo Tecnol in Brazil. The
integration of the two organizations has started immediately and will give Luxottica the
opportunity to strengthen its leadership in a market which following the acquisition of
Tecnol will become one of the five most important countries by sales within the Division .
Retail
The Sun and Optical Retail sales networks saw further global expansion during 2011.
Management focused on developing the store networks in South and Central America
and to integrating them into the Group’s distribution platforms. As for the Optical
Retail network, the acquisition of Multiopticas Internacional, a significant player in Chile,
Colombia, Ecuador and Peru, was finalized in the first half of 2011, and teams started to
work immediately to identify operational synergies between the countries and to develop
local manufacturing capacity for ophthalmic lenses.
As for the Sun Retail business, Latin America also saw Luxottica acquire two major local
chains in Mexico (Stanza and High Tech), which have been swiftly integrated into the