LensCrafters 2005 Annual Report Download - page 49

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> 48 | ANNUAL REPORT 2005
to become the global leader in eyewear and one of the manufacturers of premium prescription and sun
frames with the most efficient cost control and highest profitability.
QUALITY: A KEY ASSET
Product quality has always been Luxottica Group’s main focus and has led to the integration of every
phase of production. Quality is, in fact, the critical factor in the premium segment for both wholesale
customers and end consumers. Quality and process control teams regularly inspect semi-finished
products during the various phases of production: verifying the feasibility of a prototype in the project
design phase, controlling standards across the spectrum of products during the production phase, and
subsequently checking for resistance to wear and tear, and optical properties in relation to type of use.
The manufacturing processes and materials used by primary suppliers are also controlled and certified.
Thanks to ongoing verification of precision and expertise in all phases of production, the quality of
Luxottica Group’s final product is always of the highest level. This fundamental strength of the Group’s
products is confirmed both by the relationship of trust it enjoys with independent optical store operators,
both large and small, and the low levels of returns.