Delta Airlines 2014 Annual Report Download - page 449

EXHIBIT A— DELTA CONNECTION GOALS:
Delta Connection’
s Operational Performance will be based on the number of times during 2015 that the group of Delta Connection carriers meets
or exceeds its monthly operational goals for completion factor and on-time arrival performance (the “ Delta Connection Goals ”).
The monthly
Delta Connection Goals are included on the following table:
The monthly goal in each performance category may be met by achieving either the specific numeric target or ranking (with a comparator group
ranking of “1” being the best performance).
Completion Factor
2015 Goal On-Time Arrival Performance 2015 Goal
Month in 2015 Relative CF Absolute CF Relative A14 Absolute A14
January 2nd 97.1% 2nd 81.6%
February 2nd 97.2% 2nd 82.6%
March 2nd 98.0% 2nd 81.8%
April 2nd 98.5% 2nd 83.8%
May 2nd 98.3% 2nd 83.1%
June 2nd 97.4% 2nd 79.6%
July 2nd 97.1% 2nd 79.4%
August 2nd 98.4% 2nd 82.6%
September 2nd 98.9% 2nd 85.7%
October 2nd 98.7% 2nd 84.7%
November 2nd 98.7% 2nd 85.5%
December 2nd 97.1% 2nd 79.2%
Overall 2nd 98.0% 2nd 82.5%
A. The primary source of reported metrics used to calculate performance will be each Delta Connection carrier’s data which flows into Delta’
s
data warehouse.
B.
All domestic and international Delta Connection carrier system operations subject to capacity purchase agreements and/or revenue proration
agreements will be included in the performance measures, including the operations of Chautauqua, Compass, ExpressJet, GoJet, Endeavor
Air, Shuttle America and SkyWest, but excluding any revenue proration operations with respect to which passenger reservations are not
reflected on Delta’s reservations system (the “ Delta Connection Program ”).
In the event that a carrier enters or leaves the Delta Connection
Program, that carrier’s operations will be included or excluded from the performance measures as applicable.
C.
The monthly calculation for completion factor will be as follows:
1.
Add all Delta Connection scheduled system operations for the month.
2.
Add all Delta Connection system completed flights for the month (including flights canceled by one carrier and covered by another
via an extra section, which also includes flights changed to Delta aircraft).
3.
Divide the result of C.2 by the result of C.1 for a combined Delta Connection system completion factor.
D. The monthly calculation for on-
time performance will be as follows:
1.
Add all Delta Connection completed system operations for the month.
2.
Add all Delta Connection system on time operations for the month. On time operations are defined as the number of flights that
arrive at the scheduled destination within 15 minutes of the scheduled arrival time.