Delta Airlines 2014 Annual Report Download - page 194

Technical service to assist the Buyer with maintenance, overhaul, repair, operation and inspection of Supplier Parts as
well as required tooling and spares provisioning.
The Seller shall monitor Suppliers’
compliance with support commitments defined in the Supplier Product Support
Agreements and shall, if requested in writing by the Buyer, jointly take remedial action with the Buyer.
The Seller has developed with the Suppliers a comprehensive network of repair stations in the United States of
America and Canada for those Supplier Parts originating from outside
[***] CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO
A REQUEST FOR CONFIDENTIAL TREATMENT
17.
SUPPLIER AND ACS SUPPLIERS PRODUCT SUPPORT
17.1
Supplier Product Support Agreements
17.1.1
The Seller has obtained enforceable and transferable product support agreements from Suppliers of Supplier Parts
listed in the Specification, the benefit of which is hereby accepted by the Buyer. Said agreements become enforceable
as soon as and for as long as one or more commercial airlines anywhere in the world operate Airbus aircraft.
17.1.2 These agreements are based on the “ World Airlines Suppliers Guide ”
and include Supplier commitments as
contained in the “ Supplier Product Support Agreements ”
and are made available to the Buyer through the SPSA
Application, which include the following provisions:
17.1.2.1
Technical Data and manuals required to operate, maintain, service and overhaul the Supplier Parts. Such Technical
Data and manuals shall be prepared in accordance with the applicable provisions of ATA Specification including
revision service and be published in the English language. The Seller shall recommend that a software user guide,
where applicable, be supplied in the form of an appendix to the Component Maintenance Manual, such data shall be
provided in compliance with the applicable ATA Specification;
17.1.2.2
Warranties and guarantees, including standard warranties. In addition, landing gear Suppliers shall provide service
life policies for selected structural landing gear elements;
17.1.2.3
Training to ensure efficient operation, maintenance and overhaul of the Supplier Parts for the Buyer’
s instructors,
shop and line service personnel;
17.1.2.4
Spares data in compliance with ATA iSpecification 2200, initial provisioning recommendations, spare parts and
logistic service including routine and expedite deliveries;
17.2
Supplier Compliance
17.3
Supplier Part Repair Stations
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PRIVILEDGED AND CONFIDENTIAL
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