Cigna 2008 Annual Report Download - page 12

Download and view the complete annual report

Please find page 12 of the 2008 Cigna annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 192

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192

10
2008 MILESTONES AND ACCOMPLISHMENTS
Product Innovation
and Service
CIGNA was named the best
managed care organization and
has the best employee assistance
program (EAP) according to the
2008 Business Insurance Readers
Choice Awards. This is the fi rst time
CIGNA has been awarded both
honors, and the fourth year in a
row that CIGNA has been named
for off ering the best EAP.
CIGNA & CMC Life Insurance Co.
Ltd., a joint venture between
CIGNA and China Merchants
Group, captured the 2008 Best
Foreign Life Insurance Company
Award in the annual China Best
Financial Institutions Rankings.
CIGNA was named the winner
of the disability category in
The Life and Health Insurance
Foundation for Educations (LIFE)
realLIFEstories Client Service
Award contest. Its the fi rst time
a group disability insurance
carrier has been recognized
as a winner in the 13 years
since the contest began.
For the ninth consecutive year,
Intracorp has been named the
nations leading case management
services provider by Business
Insurance magazine in their
annual ranking.
For the second year in a row
CIGNA was among the leaders
in athenahealths PayerViewSM
rankings for timely and accurate
claims payment.
Making Helpful Information
Easy to Obtain
CIGNA Pharmacy Management’s
online Prescription Drug Price
Quote tool received two awards
from Consumer Health World for
2008: Best Innovation Stimulating
Consumer Engagement and Best
Application for Enhancing Patient
Access for Information.
CIGNA Care Connections, our suite
of cost/quality transparency tools,
was named for Best Website for
Patient/Consumer Information in the
Consumer Health World awards.
CIGNA International released a
new transactional website that
off ers advanced tools that help
ease benefi ts administration for
employers and enable covered
individuals to access benefi t
information anywhere in the
world. The website includes
mobile medical translation tools,
podcasts, printable medical ID
cards, online benefi ts enrollment,
and weight and medical condition
management resources.
CIGNA Senior & Retiree Services
partnered with the National
Council on Aging (NCOA) to
make available NCOAs
Benefi tsCheckUp® to CIGNAs
Medicare members. The
program identifi es federal,
state and local benefi ts
programs that can help enhance
the quality of seniors’ lives.
Acknowledging that many
Americans feel frustrated
with the current health care
system, CIGNA launched a
national its time to feel better”
(itstimetofeelbetter.com) campaign
to support its health service mission.