Qantas 2009 Annual Report Download - page 40

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In July 2008, Qantas Holidays and Qantas
Business Travel were merged into Jetset Travelworld
Group, creating a vertically integrated travel
company offering wholesale, retail and corporate
travel services.
Since the merger, synergies have been realised
through cross-selling, volume aggregation and
the recruitment of new retail shops, together with
efficiency and productivity improvements.
Trading conditions were adversely affected by
the economic downturn. Jetset Travelworld
Group’s strategic focus is on managing through
the crisis and positioning the business for recovery
by building scale, online presence and cost
competitiveness.
Qantas Freight Enterprises (QFE) markets the
freight capacity of all Qantas and Jetstar
international aircraft and a fleet of three wet-leased
B747-400 freighters and one wet-leased B767-200
freighter. This capacity is complemented by
agreements with oneworld and other carriers.
QFE is Australia’s largest operator of air freight
terminals, handling more than 575,000 tonnes
of airfreight during the year through facilities
in all major Australian international gateways
and in Los Angeles.
A multimillion dollar redevelopment of the
Melbourne Freight Terminal was completed in
June 2009, delivering state-of-the-art automation
and a high degree of flexibility and green design.
The works included construction of Australia’s
only dedicated airside temperature-controlled
handling facility.
In October 2008, QFE sent Australia’s first
paperless air cargo shipment. In March 2009,
it deployed the first module of the iCargo
application, part of a multimillion dollar program to
upgrade IT systems and improve work processes.
QFE also includes wholly-owned subsidiaries
Express Freighters Australia, Qantas Road Express
(trading as Jets Transport Express) and DPEX
Worldwide, plus Australia-based joint ventures
Australian air Express and Star Track Express.
Through Express Freighters Australia, QFE
maintains an Air Operator’s Certificate and operates
four B737 freighter aircraft which are wet-leased to
Australian air Express on long term contracts.
Jets Transport Express, the bonded trucking
business, continues to benefit from the domestic
shift to lower cost road transportation of freight.
DPEX Worldwide, the Qantas Group’s Asia-
based express courier business, has expanded to
offer a full range of branded express envelopes and
small parcel services to cost-conscious consumers
and small-to-medium enterprises in Australia.
In 2008/09, it opened unaccompanied baggage
counters in Australia’s major international airports.
QFE operates two joint ventures with Australia
Post: time-definite express services with Australian
air Express, Australia’s leading domestic express air
freight service company; and Star Track Express,
a premier road express transport and logistics
solutions provider. Australian air Express is now
delivering efficiencies from its fully automated
sorting centres in Sydney and Melbourne.
QFE reacted decisively to
the decline in global trade
by redirecting capacity from
underperforming routes and
adding Auckland, Bangkok,
Ho Chi Minh City, Melbourne
and Singapore to its network.
Jetset Travelworld Group
Freight
38 Qantas Annual Report 2009