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152 Qantas Annual Report 2009
Sustainability Statistics and Notes
GRI
PERFORMANCE STATISTICS AND NOTES Notes Unit 2009 2008 2007 2006 2005 indicator1
SUSTAINABILITY REPORTING SCOPE
ThisistheQantasGroup’sthirdsustainabilityreportand,continuingtheapproachofpreviousyears,isintegratedwiththeAnnualReport.In2009,theAnnual
Reportispresentedforthersttimeonamicrosite(qantas.com/annualreport),whereadditionalsustainabilityinformationisprovided,includingcasestudies,
stakeholderengagementmethodsandadetailedGlobalReportingInitiative(GRI)Index.
Theselectionofcontentandkeyperformancemeasuresismadeonthebasisofmateriality,stakeholderinterestandguidanceprovidedbytheleadingsustainability
framework,theGlobalReportingInitiative(GRI)G3SustainabilityReportingGuidelines(www.globalreporting.org).TheGRIprovidesagenerallyaccepted
frameworkforsustainabilityreportingthatcanbeusedbyorganisationsofanysize,sectororlocation.
ThemetricsalignwiththeQantasGroup’soverallbusinessstrategyandmaterialimpactareasincludingsafety,security,environment,social(includingourpeople,
customers and community) and economic development.
In2009,additionalkeyperformancestatisticshavebeenincludedforpeopleandcustomerandstatisticdenitionsareprovidedonpages154-156.
Thesustainabilityinformationandperformancestatisticsinthisreportapplytoallwholly-ownedoperationsoftheQantasGroupgloballyandfortheJetset
TravelworldGroupandisforthe2008/09nancialyearunlessotherwiseindicated.Approximately90percentofemployeesarebasedinAustralia.
Thestatisticsareprovidedfortheinformationofawiderangeofstakeholdersincludingcustomers,shareholders,employees,suppliers,regulators,politicians,non-
government organisations, financiers and various special interest groups.
FeedbackonthesustainabilityinformationpresentedintheAnnualReportandtheadditionaldisclosuresonthemicrositeisencouraged.PleasecontacttheQantas
Groupbywritingtosustainability@qantas.com.au.
1. Health and safety
Aviation fatalities # 0 0 0 0 0
OHSLTIFR(AustraliaandNewZealand) 2 Rate 4.2 5.1 6.3 7.9 12.2 LA7
OHSSIFR(Australia) 3,26 Rate 13.5 12.8 12.3 – – LA7
Occupational health and safety fatalities
–Permanentemployees  # 0 1 0 0 0 LA7
–Contractors(embedded)  # 0 0 0 1 0 LA7
2. People
Number of full time equivalent employees 4, 26 LA1
Flying business # 16,216 16,894 16,415 16,345 16,462
–Qantas  # 13,206 14,159 14,457 14,940 15,296
–Jetstar 5 # 3,010 2,735 1,958 1,405 1,166
Portfolio & service businesses # 15,452 15,577 14,613 15,430 16,522
–Airports,Catering&FlightTraining # 8,145 8,656 8,394 8,897 9,355
–Engineering # 5,708 5,543 5,403 5,764 6,424
–Freight # 786 838 816 769 743
–Holidays 6 # 742 487 – – –
–FrequentFlyer 6 # 71 53 – – –
Corporate support # 1,362 1,824 2,074 2,250 2,240
Total # 33,030 34,295 33,102 34,025 35,224
Attrition of employees 7, 26 LA2
Flying business % 5.1 10.3 7.4 5.8 6.1
–Qantas % 4.2 9.7 6.8 5.2 5.6
–Jetstar 5 % 9.0 12.9 11.2 10.8 11.4
Portfolio & service businesses % 4.5 7.0 6.3 5.3 4.1
–Airports,Catering&FlightTraining % 4.8 6.8 7.1 5.9 4.4
–Engineering % 3.1 5.6 4.1 3.6 2.4
–Freight % 5.8 6.7 5.4 5.2 5.4
–Holidays 6 % 9.8 15.4 – – –
–FrequentFlyer 6 % 3.0 2.0 – – –
Corporate support % 4.7 8.0 8.4 7.4 5.4
Total % 4.8 8.7 6.9 5.6 5.1
Diversity of employees 8 LA13
% women 9, 26 % 41.7 42.2 41.8 41.3 40.4
% women in senior positions % 22.3 22.7 22.5 22.6 23.3
Average age Years 42.2 41.2 41.2 41.0 40.4
%whoworkpart-time 10,26 % 12.9 12.8 12.3 12.4 12.2
%eligibleforretirementinnextveyears 11,26 % 4.4 3.7 3.4 2.9 2.5
Indigenous # 269 203 141 136 132
Other workforce statistics 12
Absenteeism(Qantas) 10,26 Days 8.9 8.7 8.7 8.6 8.3 LA7
%ExecutiveCommitteepositionslledbytalentpool 13 % 70 – – – –