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155 Qantas Annual Report 2009
Sustainability Statistics Definitions
Attrition
A measure to report active permanent voluntary turnover (attrition) from
1Julyto30June,reportedintotalforeachbusinessunitoftheQantas
GroupinAustraliaandoverseas.Itisbasedonnumberofemployeesand
excludesinvoluntaryterminations.Attritionassistsinworkforceplanning,
as an indicator of engagement and of future recruitment needs.
Percentage of women
The percentage of all employees who are female as at 30 June for the
Qantas Group in Australia and overseas. Attracting, developing and
retainingwomeninallareasoftheQantasbusinessremainsanongoing
priorityfortheGroup.AdditionalinformationcanbefoundintheQantas
Group’s2008/09AnnualReportfortheEqualOpportunityforWomenin
theWorkplaceAgency(qantas.com/sustainability).
Percentage of women in senior positions
The percentage of all female employees in senior management positions
across the Qantas Group in Australia and overseas as at 30 June. Senior
positionsdenedasLevel4(Headof/Managerasdenedbyjobsize)
designatorandabove.Qantascontinuestotargetforanincreased
representationofwomeninseniorpositions.Additionalinformationcanbe
foundintheQantasGroup’s2008/09AnnualReportfortheEqualOpportunity
forWomenintheWorkplaceAgency(qantas.com/sustainability).
Average age
The average age of active permanent employees for the Qantas Group in
Australia or overseas as at 30 June. Understanding the changing
demographicsoftheworkforceassistsinworkforceplanning.
Percentage of part-time employees
Ameasureofworkforceexibilitytoreportonthepercentageofpart-time
positions across the Qantas Group in Australia and overseas as at 30 June.
Percentage of employees eligible for retirement in the nextve years
A measure to report on the percentage of active permanent employees in
theQantasGroupinAustraliaoroverseaswhoareeligible,orwillbe
eligible,toretireinthenext5yearsasat30June.Retirementeligibilityis
deemedtobewhenapermanentemployeereaches65yearsorabove.
Indigenous employees
Thenumberofself-identiedAboriginalandTorresStraitIslander
employeesbasedonnumberofemployeesacrosstheQantasGroup
as at 30 June. Qantas achieved its target of employing 200 Indigenous
AustraliansbyJune2008andremainscommittedtoreachingagoal
of450IndigenousemployeesbyDecember2011.
Absenteeism
Ameasuretoreporttheaveragenumberofdaystakenassickleave
perpersonfrom1Julyto30June,forAustralian-basedemployeesof
theQantasGroupexceptforCaterAirRiverside,CaterAirCairnsandJetstar.
Percentage of Executive Committee positionslled by talent pool
ThepercentageofQantasGroupopenpositions(ExecutiveCommitteelevelor
similarequivalentpositions)lledbyinternalcandidatesfromthetalentpool
from 1 July to 30 June. The talent pool comprises individuals identied
followingperiodicreviewbyQantasmanagementashavinghighpotential.
This talent and succession planning related indicator is used to indicate
readinessforexecutive(strategic)leadership.Itispartofseveralmetrics
usedtomanagekeypositionstoensurestrengthinsuccessionplanning
andtominimisebusinessdisruptioncosts.Whilethereisnosettarget,
thereisnoexpectationthatroleswillbelled100percentbyinternal
candidatesbasedontheneedtoacquirecriticalknowledgethatis
potentiallynotyetfullyavailableasinternalcapability.
Domestic on-time arrivals
Domestic on-time arrivals is dened as Australian domestic on-time arrivals
for the Qantas Group from 1 July to 30 June. A flight arrival is counted as
on time if it arrived at the gate within 15 minutes of the scheduled arrival
time for Sectors flown. Neither diverted nor cancelled flights count as
beingontime.(BureauofInfrastructure,TransportandRegional
Economics (BITRE) definition).
Mishandled bags files per 1,000 passengers
Thenumberofleslodgedformishandledbagsper1,000passengers
carriedbyQantasandQantasLinkdomesticallyandinternationallyfrom1
Julyto30June.Amishandledbagisdenedasanydelayedbagforwhich
a report was filed within specified time limits. Details of the time limits can
befoundatwww.qantas.com.au/info/ying/beforeYouTravel/
baggageServices#jump3.
Aviation fuel consumption
ThetotalvolumeofaviationkeroseneconsumedbytheQantasGroup’s
yingbusinessesfrom1Julyto30June.Aviationfuelconsumption
includesQantas,Jetstar,RegionalAirlines,Jetconnect,andFreight,for
bothdomesticandinternationaloperations.Aviationfuelconsumption
doesnotincludeconsumptionbycodesharepartners.
Electricity consumption
ThetotalamountofelectricityconsumedbyQantasGroupsiteswithin
AustraliaasmeasuredinMWh(megawatthours)from1Julyto30June.
Natural gas consumption
TotalnaturalgasconsumedbyQantasGroupsiteswithinAustraliaas
measuredinGJ(gigajoules)from1Julyto30June.
Airport ground petrol and diesel consumption
AirportgroundfuelconsistsofunleadedpetrolanddieselusedbyQantas
Airport sites within Australia from 1 July to 30 June. Both unleaded petrol
and diesel are measured in L (litres).
Water consumption
TotalwaterconsumedbyQantasGroupsiteswithinAustraliaasmeasured
inKL(kilolitres)from1Julyto30June.
Carbon dioxide (CO2) emissions aviation
Theamountofcarbondioxide(CO2) generated from aviation fuel
consumption(asdenedabove)from1Julyto30June.Qantasappliesthe
NationalGreenhouseAccounts(NGA)Factorsconversionsandmethodology
issuedbytheAustralianGovernment’sDepartmentofClimateChangefor
CO2 calculation. CO2 emissions do not include those generated from fuel
consumedbycodesharepartners.
Carbon dioxide equivalent (CO2-e) emissions aviation
Theamountofgreenhousegasemissionsmeasuredincarbondioxide
equivalent (CO2-e) generated from aviation fuel consumption (as defined
above)from1Julyto30June.UndertheAustralianGovernment’s
Department of Climate Change National Greenhouse Accounts (NGA)
Factors,emissionsincorporatedintothecalculationincludecarbondioxide
(CO2), methane (CH4)andnitrousoxide(N2O). Qantas applies the NGA
FactorsconversionsandmethodologyforthecalculationofCO2-e.
Carbon dioxide equivalent (CO2-e) emissions airport ground vehicles
Theamountofgreenhousegasemissionsmeasuredincarbondioxide
equivalent (CO2-e) generated from airport ground petrol and diesel
consumption(asdenedabove)withinAustralianairportsitesfrom1July
to30June.UndertheAustralianGovernment’sDepartmentofClimate
ChangeNationalGreenhouseAccounts(NGA)Factors,emissions
incorporatedintothecalculationincludecarbondioxide(CO2), methane
(CH4)andnitrousoxide(N2O).QantasappliestheNGAFactorsconversions
and methodology for the calculation of CO2-e.